Business Analyst

Gov Services Hub; Lansing (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Qualifications

• Knowledge of business analysis methodologies and process modeling.
• Experience in estimation, planning, and forecasting of projects.
• Experience documenting and gathering requirements for software projects.
• Ability to develop test plans and test cases with subject matter experts.
• Clear and concise written and verbal communication.
• Advanced proficiency with MS Office, MS Project and Visio.

Responsibilities

• Serve as senior IT Business Analyst for MDOC’s mission critical applications.
• Collaborate with MDOC clients and DTMB professionals to develop requirements and analyze data.
• Make recommendations for process and business flows; develop consensus on requirements.
• Lead activities associated with RFPs, cost estimation, action plans, and impact analysis.
• Implement test strategies and act as liaison to vendors; represent agency for strategic planning.
• Engage with MDOC to align IT services with agency goals and communicate risks timely.

Skills

Business analysis

Process modeling

Requirements gathering

RFP proposal

Verbal & written communication

MS Office

MS Project

Visio

Vendor liaison

Test planning

Agile / SDLC

Education

Bachelor's degree in computer science or related field

Tools

MS Project

Visio

MS Office

Job description

Lansing, United States | Posted on 01/03/2026

• · Knowledge of businessanalysis methodologies and process modeling
• · Experience in the estimation,planning, and forecasting of projects.
• · Experience indocumenting and gathering business, functional, or technical requirements forsoftware projects.
• · Ability to organize anddevelop test plans and test cases, working with business subject matterexperts.
• · Prior State governmentexperience is a plus.
• · Clear and concisewritten and verbal communication is crucial to success and productivity in thisrole.

Description:-

This position serves as the senior IT Business Analyst forMDOC’s mission critical applications. Collaborates with MDOC clients and DTMBprofessionals to develop requirements, analyze data in support of projects,make recommendations for process and business flows, and develop consensus onboth business and system requirements. This position will take on a leadingrole in completing the activities associated with Request for Proposals (RFP),estimating costs to complete projects, establishing action plans, completingimpact analysis, and implementing test strategies. Serves as a liaison tovendors, and an IT system owner representing the agency for impact andstrategic planning. Engage with the MDOC in establishing and fulfilling theAgencies strategic goals and objectives through exemplary delivery of ITServices. Inform and escape issues and risks in a timely manner. Participatein DTMB or statewide IT initiatives as necessary. Other duties as assigned.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

• · Knowledge of business analysis methodologies and processmodeling.
• · Knowledgeof IT project planning, development, and implementation with the ability toapply that knowledge to the development of requirements and RFP narrative.
• · Knowledgeof the Software Development Lifecycle and related methodologies e.g., Agile,CMMI, or other industry standard.
• · Knowledgeof application development environments and related tools.
• · Experience in the estimation, planning and forecasting ofprojects.
• · Experience in the documenting and gathering business,functional or technical requirements for software projects.
• · Abilityto effectively make oral and written reports and presentations.
• · Advancedproficiency with all MS Office applications, MS Project and Visio.
• · Abilityto draft requirements for Request for Proposals (RFP) for the procurement of ITsolutions and services.
• · Abilityto perform project level analysis and produce project analysis documentationssuch as swim lanes, sequence diagrams, use cases, etc.
• · Abilityto work on complex business problems, analyzing and evaluating current businessmethods and procedures for improvements.
• · Abilityto direct and organize requirement capture activities; to establish projectgoals and objectives that support the DTMB and MDOC strategic plans.
• · Abilityto identify problems, evaluate alternatives, exercise sound judgment, andimplement effective solutions; to develop and evaluate policies and procedures;and prepare reports.
• · Abilityto communicate effectively with vendors, customers, and enterprise technologymanagement
• · Abilityto build and maintain effective relationships with cross-departmental andinter-agency teams; including effective communication skills with technical andnon-technical groups.
• · Ability to organize and develop test plans and test casesworking with business subject matter experts.

EDUCATION:

• · Bachelor'sdegree desired. Should be a degree in or related to: computer science, dataprocessing, computer information systems, data communication, networking,systems analysis, computer programming, information assurance, IT projectmanagement or mathematics.