Business Analyst

Harvey Nash Group; St. Louis (MO); Hybrid; USD 69,000 - 76,000; Part time

Job summary

Harvey Nash USA seeks a Senior Business Analyst – Coupa to lead administration, configuration, and optimization of the Coupa Source-to-Pay platform. The role focuses on procurement processes, Sourcing, CLM, and SIM with strong integration capabilities.

The ideal candidate has hands-on Coupa experience in Sourcing, CLM, and SIM, plus collaboration with stakeholders across IT and business units. Hybrid work from Missouri with a 6-month contract and potential for conversion.

Qualifications

• 5+ years of experience with Procure-to-Pay (P2P) processes and systems.
• 4+ years administering, configuring, and supporting the Coupa platform.
• 3+ years with Coupa SIM.
• 3+ years supporting Coupa Sourcing & CLM modules.

Responsibilities

• Manage day-to-day administration, production support, and governance of the Coupa Source-to-Pay platform.
• Configure and maintain Coupa functionalities including workflows, forms, user roles, and automation.
• Support Coupa Sourcing activities, including RFP/RFQ processes and CLM.
• Administer Coupa SIM, including supplier onboarding and data management.
• Develop reports and dashboards using Coupa Analytics.

Skills

P2P processes

Coupa administration

Systems analysis

Stakeholder management

Independent work

Education

Bachelor's degree in Information Systems

Tools

Coupa

APIs

cXML

ERP integrations

Job description

Harvey Nash USA has been engaged to find a talented Senior Business Analyst – Coupa for one of our enterprise clients. This is an exciting opportunity for an experienced Coupa professional who specializes in procurement systems, platform administration, and Source-to-Pay (P2P) processes. The ideal candidate will bring strong hands-on expertise in Coupa Sourcing, Contract Lifecycle Management, Supplier Information Management, system configuration, and integrations.

Job Title: Senior Business Analyst – Coupa

Duration: 6-month initial contract with potential for conversion

Pay Range: $50–$55/hour on W2

Work Schedule: Central Time Zone; 9-hour workday including a 1-hour lunch break

Day-to-Day Responsibilities

• Manage day-to-day administration, production support, and governance of the Coupa Source-to-Pay platform.
• Configure and maintain Coupa functionalities, including approval workflows, requisition forms, custom fields, user roles, approval groups, and process automation.
• Support Coupa Sourcing activities, including RFP/RFQ processes, sourcing forms, and Contract Lifecycle Management.
• Administer Coupa Supplier Information Management (SIM), including supplier onboarding and supplier data management.
• Design, configure, and maintain Coupa forms, workflows, catalogs, and other procurement functionalities.
• Support integrations between Coupa, ERP systems, middleware, and third-party applications using APIs, cXML, and flat-file interfaces.
• Manage production support tickets, troubleshoot application issues, perform root cause analysis, and coordinate timely resolutions.
• Coordinate with suppliers and vendors on punchout integrations, cXML development, configuration validation, and testing.
• Develop reports and dashboards using Coupa Analytics to support business decisions.
• Collaborate with business stakeholders and technical teams to gather requirements, recommend process improvements, and implement system enhancements.
• Conduct unit, integration, user acceptance, and regression testing for system changes and Coupa upgrades.
• Review Coupa release notes, evaluate new features, and communicate potential impacts and enhancements to stakeholders.
• Support audit activities, integration monitoring, sandbox refreshes, user training, and platform governance.
• Identify opportunities for workflow automation and process optimization to improve procurement efficiency.

Must-Have Skills

• 5+ years of experience with Procure-to-Pay (P2P) processes and systems.
• 4+ years of hands-on experience administering, configuring, and supporting the Coupa platform.
• 3+ years of hands-on experience with Coupa Supplier Information Management (SIM).
• 3+ years of experience supporting Coupa Sourcing and Contract Lifecycle Management modules.
• Strong hands-on experience with Coupa Procurement, Sourcing, SIM, and Contracting functionalities.
• Experience with form design, approval workflows, requisition configuration, supplier management, and system administration.
• Experience designing, supporting, and troubleshooting integrations using APIs, cXML, and/or flat-file interfaces.
• Experience with production support, incident management, root cause analysis, and support ticket resolution.
• Experience with integration testing, UAT, regression testing, and system upgrade validation.
• Strong business analysis skills, including requirements gathering, process mapping, and translating business needs into system solutions.
• Excellent communication, problem-solving, and stakeholder management skills.
• Ability to work independently, manage multiple priorities, and support business-critical applications.

Nice-to-Have Skills

• Coupa Technical Architecture Certification.
• Experience with Coupa Analytics and reporting.
• Experience with Coupa Contract Lifecycle Management (CLM/CLMA) and advanced Sourcing functionalities.
• Familiarity with WalkMe or similar digital adoption platforms.
• Knowledge of robotic process automation (RPA), workflow automation, and process optimization.
• Experience with OAuth configuration, Coupa Compass, punchout catalogs, and cXML integrations.
• Experience supporting Coupa releases, platform governance, and enterprise procurement transformations.

Education

• Bachelor’s degree in Information Systems or a related field, or equivalent relevant professional experience.
• Hybrid work arrangement at the O’Fallon, Missouri main campus.
• Central Time Zone working hours.
• No overtime or travel expected.
• Initial six-month contract with potential for conversion based on business needs.

Compensation: A reasonable, good-faith estimate of the hourly pay range for this position is $50–$55/hour on W2.

About Harvey Nash

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.