Business Analyst

Rose International; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Rose International seeks an experienced Business Analyst to join our team in the United States. The role involves eliciting and documenting business requirements, translating them into technical specs, and partnering with Product Owners, developers, QA, and UX to deliver high-quality digital solutions.

You will facilitate agile ceremonies, create user stories and acceptance criteria, and ensure requirements are traceable through the SDLC while supporting testing across web and mobile

Qualifications

• Bachelor's degree in business, CS, math or related field is required.
• 5+ years of IT-related systems or project experience, including Business Analyst work.
• 3+ years in customer-service oriented or IT-related field.
• 3+ years in Agile software development environments.

Responsibilities

• Elicit, analyze, document and clarify business and functional requirements with Product Owners and stakeholders.
• Translate business needs into clear technical and functional requirements for development teams.
• Facilitate discovery sessions, requirements workshops, backlog refinement, and working sessions with stakeholders.
• Develop and maintain process flows, requirements documentation, user stories, acceptance criteria, and other delivery artifacts.
• Analyze current-state processes and define future-state improvements.
• Serve as BA contact for an Agile product team across planning, refinement, development, testing and implementation.
• Identify gaps, dependencies, risks, and impacts; communicate findings proactively.
• Partner with QA and stakeholders to validate solutions meet requirements.
• Support issue analysis and resolution during development, testing, deployment and production.

Skills

Stakeholder Management

Workshop Facilitation

Agile / Scrum

Requirements Elicitation

Process Mapping

Education

Bachelor's degree in related field

Tools

Jira

Confluence

Zephyr Scale

SharePoint

Job description

Required Education

Bachelor's degree in business, Computer Science, Mathematics, or a related field.

Required Qualifications

• 5+ years of experience working with IT-related systems or projects, including Business Analyst experience.
• 3+ years of experience in a customer-service-oriented and/or IT-related field.
• 3+ years of experience in Agile software development environments.
• Hands-on experience with Jira, Confluence, Zephyr Scale, and SharePoint.
• Hands-on experience gathering, analyzing, documenting, and managing business and functional requirements.
• Experience developing and refining user stories, acceptance criteria, and functional specifications.
• Strong business-process analysis, process mapping, and requirements documentation skills.
• Ability to translate business needs into clear application and operational requirements.
• Experience documenting current-state processes and defining future-state improvements.
• Ability to identify cross-system dependencies, requirements gaps, risks, issues, and downstream impacts.
• Strong facilitation, analytical, problem-solving, and communication skills.
• Ability to independently manage priorities, requirements, and deliverables in a fast-paced product environment.
• Ability to collaborate effectively with Product Owners, business stakeholders, developers, QA, UX/design teams, and vendors.

Preferred Qualifications

• Experience supporting Web and Salesforce CRM implementations, enhancements, or ongoing product delivery.
• Experience testing customer-facing web and mobile applications.
• Experience testing integrations between digital applications, APIs, and backend systems.
• Familiarity with accessibility, cross-browser, responsive-design, and mobile-device testing.
• Experience supporting testing throughout the full Software Development Life Cycle (SDLC), from requirements refinement through production validation.
• Experience leveraging AI and Generative AI tools.
• Experience working in Agile/Scrum environments and participating in sprint planning, backlog refinement, and PI planning.
• Experience supporting digital portal implementations or CRM platforms.

Skills

• Business Requirements Gathering & Analysis
• Functional & Technical Requirements Documentation
• Agile / Scrum Methodologies
• User Stories & Acceptance Criteria
• Jira, Confluence, Zephyr Scale & SharePoint
• Business Process Analysis & Process Mapping
• Current-State & Future-State Process Documentation
• Requirements Elicitation & Gap Analysis
• Stakeholder Management & Workshop Facilitation
• Cross-Functional Team Collaboration
• Risk, Issue & Dependency Management
• Digital Solutions & Product Delivery
• Salesforce CRM & Web Applications
• API & System Integration Testing
• Manual Test Scripts & Test Case Development
• Functional, Regression, Integration & End-to-End Testing
• User Acceptance Testing (UAT)
• SDLC & Production Support
• Analytical Thinking & Problem-Solving
• Written & Verbal Communication

Job Duties & Responsibilities

• Partner with Product Owners and business stakeholders to elicit, analyze, document, and clarify business and functional requirements.
• Translate business and design needs into clear technical and functional requirements for development teams.
• Facilitate discovery sessions, requirements workshops, backlog refinement discussions, and working sessions with business and Digital stakeholders.
• Develop and maintain process flows, requirements documentation, user stories, acceptance criteria, and supporting product-delivery artifacts.
• Analyze current-state business and system processes and define improved future-state processes.
• Serve as the Business Analyst point of contact for an Agile product team, collaborating throughout planning, refinement, development, testing, and implementation.
• Identify requirements gaps, cross-system dependencies, risks, issues, and potential downstream impacts, and proactively communicate findings.
• Partner with QA and business stakeholders to validate that delivered solutions meet established business requirements.
• Support issue analysis and resolution during development, testing, deployment, and production support.
• Build strong working relationships with business, Digital, vendor, and technology teams.
• Identify opportunities to simplify processes, improve digital experiences, and deliver better customer and business outcomes.
• Develop, document, and maintain detailed manual test scripts and test cases based on business requirements, user stories, acceptance criteria, and functional specifications.
• Execute and support functional, regression, integration, end-to-end, and user acceptance testing across customer-facing digital applications.
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

About Rose

• Founded in 1993
• Office Locations Across the U.S.
• 150+ Clients: Corporations and Government Agencies
• Employee Oriented Company
• Challenging Assignments Across the U.S.
• Continuous Professional Development

EMPLOYEE COMMENTS

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