Sr. Business Analyst

ALTEN; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology consulting firm in Atlanta is seeking a seasoned Business Analyst to bridge the gap between business units and IT providers. The role requires over 6 years of experience, focusing on improving business processes, and ensuring compliance. Responsibilities include documenting functional requirements, facilitating meetings with leadership, and providing broad IT insight. This position offers a dynamic work environment and the opportunity to contribute significantly to organizational success.

Qualifications

• 6+ years of experience in related fields involved in IT and business interactions.
• Experience in Disaster Recovery and Governance.
• Advocacy for automation through Continuous Integration/Continuous Delivery.
• 6+ years experience is mandatory.

Responsibilities

• Provide BU support and resolve moderate business/system issues.
• Document functional requirements and ensure knowledge transfer to support teams.
• Function as a liaison between business units and IT services.
• Liaison between business and IT to ensure specifications are understood.

Skills

Disaster Recovery

Continuous Integration

ServiceNow knowledge

Project planning and estimation

Facilitation skills

6+ years experience

Job description

Overview

The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in client’s long term improvements in business processes.

Responsibilities

• Provides BU Support, resolving issues not requiring extensive business / system knowledge.
• Communicates incident status / clarifies issues with business partner.
• Escalates incidents to seniors where business process and extensive system knowledge is required.
• Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge.
• Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs.
• Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT.
• Understands and documents business requirements and user requirements to ensure system designs meet business needs.
• Ensures knowledge transfer to the support organization occurs prior to system go-live.
• Schedules and communicates the system go-live date.
• Develops and/or updates documentation and training materials.
• Ensures IT and SOX compliance is covered.
• Documents functional requirements that describe the system, process, or product to fulfill business requirements.
• Responsible for functional design of application systems across all technologies and platforms.
• Translates user requirements to process and data requirements.
• Converts specifications about business problems into sequence of detailed programming instructions to solve business problems through automation support.
• Constructs program flow charts to describe the processing of data and development of precise steps and processing logic across all platforms.
• Provides broad understanding of platforms and applications across all technologies.
• Functions as an IT advisor to the business units.
• Oversees and guides the team of Business Analysts I, II.

Qualifications

• Experience in Disaster Recovery and Governance
• Continuous Integration/Continuous Delivery efforts and advocate for automation where possible
• Knowledge of the ServiceNow platform and how to enhance product development
• Planning and estimating the specific requirements involved in a project or strategic initiative
• Facilitating meetings with organizational leadership and organizing presentations
• 6+ years of experience required

Company & Equal Opportunity

ACL Digital is proud to be an Equal Employment Opportunity Employer. We are committed to diversity and inclusion regardless of age, race, color, ancestry, religion or creed, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

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