Business Analyst

Software Guidance & Assistance, Inc. (SGA, Inc.); Spartanburg (SC); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid schedule 3x weekly in office

Job summary

Software Guidance & Assistance, Inc. (SGA) is seeking a Business Analyst for a full-time, hybrid role in Spartanburg, SC.

The candidate will partner with business stakeholders to map processes and translate requirements to IT, with emphasis on JDE ERP modules and related value streams such as Order-to-Cash and Procure-to-Pay. Responsibilities include BRD creation, functional specs, requirements traceability, testing support, and delivering data-driven insights to improve operations and ROI.

Qualifications

• Bachelor's degree required or equivalent experience.
• 4+ years in business analysis or related field.
• Strong communication and critical thinking skills.
• Experience with ERP systems and process improvement.

Responsibilities

• Act as liaison between business and IT to optimize processes.
• Gather requirements and create BRDs and functional specs.
• Translate business needs into technical requirements and designs.
• Participate in testing, UAT, and project documentation.
• Analyze data to drive actionable insights and ROI.

Skills

Communication

Critical thinking

Adaptability

Relationship building

Organization

Influencing

Problem solving

Education

Bachelor's degree

Tools

JD Edwards EnterpriseOne (JDE)

SQL

SAP

Oracle

Microsoft Dynamics

Excel

PowerPoint

Visio

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst for a FULL TIME assignment with one of our premier clients in Spartanburg, SC. Hybrid schedule 3x weekly in office.

Partner with business stakeholders as the liaison between functional business teams and technology teams to develop innovative technical solutions that improve business processes, increase operational efficiency, and support continuous improvement across enterprise business functions. Strong knowledge and experience with JDE ERP modules and related key value stream processes such as Order-to-Cash, Procure-to-Pay, Plan-to-Produce, and Record-to- Report are required. Experience with DSI is also highly preferred.

Responsibilities

• Optimize business processes and systems for assigned functional areas and act as the liaison between IT and the business.
• Utilize enterprise software solutions to optimize business processes and promote best practices across core business segments.
• Facilitate requirements gathering sessions with multiple stakeholders to develop comprehensive Business Requirements Documents (BRDs) and functional requirements.
• Consult with stakeholders across business segments and enterprise functions to define business needs and develop technical solutions that meet business objectives.
• Partner with technical resources to translate functional business requirements into technical requirements and solution designs.
• Perform current-state and future-state process mapping to identify opportunities for process improvement and business transformation.
• Work with business stakeholders to evaluate solution options, determine business value and ROI, and prioritize enhancement requests and project initiatives.
• Create functional and technical specifications, track requirements, define test scenarios, maintain documentation, and assist in developing test plans, strategies, and test scripts.
• Collaborate with project managers and technical teams to execute testing activities, support User Acceptance Testing (UAT), and validate solutions meet business requirements.
• Maintain project artifacts including data models, data maps, process documentation, and knowledge base articles while supporting production teams as needed.
• Analyze data to provide meaningful, actionable insights that improve business processes and outcomes.
• Demonstrate strong organizational skills to manage multiple tasks, prioritize work, and ensure timely delivery of projects. Detail oriented and highly organized, with the ability to engage multiple stakeholders while thriving in a fast paced environment. Demonstrate strong time-management and prioritization skills, balancing competing priorities and meeting project deadlines. Ability to work across enterprise platforms and applications. Demonstrate a learning mindset by pursuing training and certifications on enterprise platforms and technologies that benefit Oshkosh team members. Demonstrate knowledge of ITIL, Agile methodologies, and the System Development Life Cycle (SDLC), with a willingness to expand knowledge through training and mentorship.

Required Skills

• Bachelors degree with four (4) or more years of experience in the field or in a related area.
• Office, PowerPoint, Visio, Excel, Data Analysis, ITIL and BA practice knowledge.
• Communication, listening, critical thinking, adaptability, relationship building, organization, influencing, problem solving skills.

Preferred Skills

• Experience supporting discrete manufacturing environments.
• Experience with JD Edwards EnterpriseOne (JDE) is (highly preferred); experience with other ERP systems such as SAP, Oracle, Microsoft Dynamics, or Infor is also applicable.
• Experience with SQL and/or other relational database tools. Strong understanding of the System Development Life Cycle (SDLC).
• Experience facilitating business requirements gathering sessions and developing Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and testing plans.
• Ability to work with technical resources to translate functional business requirements into technical requirements.
• Experience with current-state and future-state process mapping.
• Ability to work with business stakeholders to evaluate ROI, prioritize initiatives, and support project roadmap planning.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.