Business Analyst

Kelly Services; New Jersey; Hybrid; USD 123,984,000 - 162,557,000; Full time

Job summary

Kelly Services is seeking a Business Analyst for a hybrid contract role in New Jersey. The role focuses on discovery, requirements definition, and documentation for a next-generation MedTech platform, working closely with product and business leadership to translate strategy into actionable requirements.

This is a non-technical, operations-focused position requiring collaboration across clinical, product, and technology teams.

Qualifications

• 5+ years of business analysis experience or equivalent contract/project experience.
• Experience with digital product operations in healthcare or MedTech environments.
• Ability to document requirements for data-heavy products and enterprise integrations.

Responsibilities

• Facilitate discovery sessions with clinical, R&D, operations, product, and technology stakeholders.
• Translate ambiguity into structured business needs, processes, and decisions.
• Produce requirements, user stories, acceptance criteria, and related product documentation.
• Map integration touchpoints and create process/workflow artifacts.

Skills

Business analysis

Digital product operations

Jira/Confluence

Stakeholder management

Documentation

Tools

Jira

Confluence

Job description

Job Description

Job Description

At Kelly® Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. We're hiring a Business Analyst for hybrid contract opportunity in New Jersey. With us, it's all about finding the job that's just right.

Job Title: Business Analyst

MedTech Intelligent Platforms - Business Analysis / Digital Product Operations

Contract: End of year/6 months (end of year) with potential 6 months extension

Location: Preferably in New Jersey (hybrid) Eastern Standard Time

Hourly Rate: $50/hr +/- DOE (W2 only, no C2C)

We're hiring an experienced Business Analyst to support discovery, requirements definition, and documentation for a next-generation intelligent clinical decision-support platform, currently referred to as the MedTech Brain. This role will serve as a hands-on execution resource working closely with product and business leadership to translate early-stage strategy, stakeholder input, legacy process knowledge, and emerging clinical workflow needs into clear, actionable business and functional requirements. The ideal candidate is a structured thinker, strong facilitator, and exceptional documenter who can operate effectively in ambiguity. This is a business and product operations role focused on discovery, analysis, documentation, backlog readiness, and cross-functional alignment; it is not a technical engineering or software development position.

Key Responsibilities:

1. Discovery, Current-State Assessment, and Stakeholder Alignment

• Facilitate discovery sessions: Partner with clinical, R&D, operational, product, and technology stakeholders to elicit needs, clarify objectives, and document current-state capabilities and workflows.
• Translate ambiguity into structure: Convert high-level business concepts, early-stage platform goals, and stakeholder input into clear business needs, process definitions, and decision points.
• Assess legacy processes and systems: Capture how existing tools, workflows, data sources, and manual processes operate today to identify dependencies, gaps, risks, and future-state opportunities.

2. Business, Functional, and Integration Requirements

• Develop requirements documentation: Author clear and complete business requirements, functional requirements, user stories, acceptance criteria, business rules, and related product documentation.
• Map integration touchpoints: Document business-level data flows, system interactions, handoffs, and integration needs across clinical platforms and enterprise systems such as ServiceNow, Workday, data marketplaces, and related technology ecosystems.
• Create process and workflow artifacts: Produce process maps, workflow diagrams, data-use logic tables, traceability artifacts, and other visual documentation needed to align business and technical stakeholders.

3. Product Backlog Readiness and Governance Support

• Prepare backlog items for delivery: Translate approved requirements into well-structured Jira backlog items that are sufficiently detailed for grooming, estimation, and technical handoff.
• Support governance and milestone reviews: Develop and maintain requirements traceability, business rule logs, decision logs, data definitions, and supporting artifacts required for formal review processes and executive milestone gates.
• Maintain documentation discipline: Ensure requirements, assumptions, dependencies, risks, and open questions are captured, organized, versioned, and accessible in collaboration tools such as Confluence.

Qualifications and Core Competencies:

Ideal candidates should have experience in business analysis, digital product operations, healthcare or MedTech environments, requirements documentation, Jira/Confluence, and working across business, clinical, product, and technology stakeholders.

Required Experience:

• 5+ years of business analysis experience, preferably in contract, consulting, or project-based roles requiring rapid ramp-up and independent execution.
• Experience supporting digital product, data platform, clinical, healthcare, MedTech, medical device, pharmaceutical, or similarly regulated initiatives.
• Demonstrated ability to document requirements for data-heavy products, analytics platforms, workflow tools, enterprise integrations, or complex operational systems.
• Familiarity