Business Analyst

swipejobs, Inc.; Charlotte (NC); Hybrid; USD 50,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k options

Job summary

Swipejobs, Inc. in Charlotte, NC seeks a Business Analyst with CRM/enterprise systems experience. The role is full-time contract, hybrid (mostly remote but commuting to office in Charlotte required).

Earn $58-60 per hour, 8am-5pm ET. Responsibilities include defining functional/technical Salesforce solutions, gathering requirements from stakeholders, testing and documenting new functionality, and supporting system implementations.

Qualifications

• Bachelor's degree in Finance or Accounting required.
• 3-5 years of experience as a Business Analyst, preferably in CRM or enterprise systems.
• Hands-on experience with Salesforce Sales Cloud, Salesforce Service Cloud, and/or Salesforce Experience Cloud.
• Experience gathering and documenting business and functional requirements.
• Experience supporting system implementations, testing, and deployments.
• Exposure to Agile/Scrum project environments.
• Knowledge of Salesforce configuration (objects, workflows, flows, reports, dashboards).

Responsibilities

• Define functional and technical solutions to business problems using Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Experience Cloud.
• Meet with business stakeholders and partners to gather requirements and analyze data to develop solutions.
• Confer with relevant personnel to ensure successful functioning of newly implemented functionality.
• Test and document new functionality for business stakeholders.
• Document findings and prepare recommendations for implementation of new systems, procedures, functions, or organizational changes.

Skills

Business analysis

Requirements gathering

Agile/Scrum

CRM experience

Education

Bachelor's degree in Finance or Accounting

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Job description

Job Description:

Are you a Business Analyst professional located in Charlotte NC?

Details:

• $58 - $60 per hour pay rate


• Full Time


• Contract


• Hybrid in Charlotte NC (mostly remote but must be able to commute to office)


• 8am - 5pm ET

What's in it for you?

• Health, Dental, Vision insurance offered


• 401k options


• Work with a great team!

Only considering candidates with the following:

• Bachelor's Degree in Finance or Accounting


• 3-5 years of experience as a Business Analyst, preferably in CRM or enterprise systems


• Hands-on experience with Salesforce Sales Cloud, Salesforce Service Cloud, and/or Salesforce Experience Cloud


• Experience gathering and documenting business and functional requirements


• Experience supporting system implementations, testing, and deployments


• Exposure to Agile/Scrum project environments


• Knowledge of Salesforce configuration (objects, workflows, flows, reports, dashboards)

Responsibilities:

• Define functional and technical solutions to business problems using Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Experience Cloud


• Meet with business stakeholders and partners to gather requirements and analyze data to develop solutions


• Confer with relevant personnel to ensure successful functioning of newly implemented functionality


• Test and document new functionality for business stakeholders


• Document findings and prepare recommendations for implementation of new systems, procedures, functions, or organizational changes

$58.00 - $60.00 / hr