Business Advisor - CISBDC

Butler; Indianapolis (IN); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Retirement Plan

Tuition Assistance

LinkedIn Learning

Job summary

Butler, through the Indiana Small Business Development Center (ISBDC), seeks a Business Advisor to counsel entrepreneurs, develop and deliver training, and track client progress using Neoserra CMS in an eight-county region including Indianapolis.

Responsibilities include one-on-one counselling, program development, stakeholder engagement, and ongoing learning to support small business growth in Indiana.

Qualifications

• Provide one-on-one counselling to entrepreneurs and small business owners on business topics
• Develop and deliver training programs for local small businesses
• Track client progress using the Neoserra CMS and ensure SBA counselling standards are met

Responsibilities

• Provide one-on-one counselling to entrepreneurs and small business owners on business planning, financing, marketing, management, and operations.
• Develop and deliver training programs for local small businesses on key business topics.
• Track client progress using the Neoserra CMS, ensuring data accuracy and SBA counselling standards.
• Meet performance metrics set by the SBA and the State of Indiana Economic Development Corporation.
• Collaborate with the Regional Director and Deputy Regional Director to engage with local business leaders and organizations.
• Participate in community events to promote ISBDC services.
• Stay informed about trends in small business and economic development.

Skills

Counselling

Training programs

Client management

Stakeholder engagement

Community involvement

Continuous learning

Neoserra CMS usage

Tools

Neoserra CMS

Job description

Position Overview

The Business Advisor at the Indiana Small Business Development Center (ISBDC) is a dynamic role focused on providing direct support and counsel to small businesses within an eight-county region, including the Indianapolis metropolitan area. The Business Advisor will be responsible for advising and guiding small businesses in various stages of development, conducting training sessions, and tracking client progress using the Neoserra Client Management System (CMS). This role demands compliance with both federal Small Business Administration (SBA) standards and the standards set by the State of Indiana Economic Development Corporation, host of the ISBDC network.

Responsibilities

Client Counselling

• Provide one-on-one counselling to entrepreneurs and small business owners on a range of topics, including business planning, financing, marketing, management, and operations.
  

Training Programs

• Develop and deliver training programs for local small businesses on key business topics, equipping entrepreneurs with the skills and knowledge they need to succeed.
  

Client Management

• Track client progress using the Neoserra CMS, ensuring all data is accurate and up-to-date. Ensure client interactions meet SBA counselling standards.
  

Performance Metrics

• Meet performance metrics set by the SBA and the State of Indiana Economic Development Corporation. Regularly report on performance and client outcomes.
  

Stakeholder Engagement

• Collaborate with the Regional Director and Deputy Regional Director to engage with local business leaders, community organizations, government entities, and academic institutions.
  

Community Involvement

• Participate in community events and public forums to promote the ISBDC and its services to the local business community.
  

Continuous Learning

• Stay informed about trends and developments in small business, economic development, and other relevant areas. Continually improve counselling and training services based on current best practices.
  

Relevant Obligations

As a member of the ISBDC, the Business Advisor has obligations to uphold transparency, meet compliance requirements set by the SBA and the State of Indiana Economic Development Corporation, and ensure equitable access to ISBDC services for all clients.

The Business Advisor role requires a strong understanding of small business development, excellent communication skills, and the ability to connect with diverse stakeholders. The Business Advisor must be a dedicated advocate for small businesses and economic development in the region, ready to support entrepreneurs at all stages of their business journey.

BU Benefits and Perks

Please check out Butler’s Total Rewards website to learn more about our benefit offerings, which include:

Paid Time Off and Holidays:

• 20 days of paid time off (vacation and PTO days) per Fiscal year
• 8 Paid Holidays
  • In addition, a paid Winter Break between Christmas Eve and New Year’s Day
• Paid Parental Leave (after 1 year of full-time employment)

Health:

• Comprehensive medical, dental, and vision plans including disability and life insurance programs

Retirement:

• 10% employer contribution after 1 year of full-time employment

Tuition Assistance:

• Tuition Exchange Program for Dependents
• Remission of tuition for classes taken at Butler for employees, spouses, and dependent children.
  • Eligibility after 9 months of full-time employment
  • Employees & spouses- undergraduate/graduate degrees
  • Dependents (under age 26)- undergraduate degree
  • Covers tuition only

Butler Facilities Access, Discounts and Perks:

• Access to Butler’s on-site fitness facility and libraries for full-time staff and faculty
• LinkedIn Learning Courses
• Free premium subscription to the Calm App
• Free subscription to the WSJ, The Economist, and NYT
• Discount at the College Bookstore
• Discount on select Athletic and Arts/Events Center Performances