Business Administration Coordinator

AI Deaf; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

A leading company in the sign language services industry is seeking a highly organized Business Administration Coordinator. This fully remote, full-time position is essential for supporting administrative operations, focusing on finance, HR, and internal communications within their two growing businesses. Ideal candidates will have a relevant degree and strong communication skills, committed to excellence and a service-oriented approach.

Benefits

21 days of vacation

401(k) plan

Qualifications

• 2+ years of relevant experience preferred.
• Strong verbal and written communication skills.
• Comfortable working in a fast-paced, service-oriented environment.

Responsibilities

• Assist in payment processes and invoicing.
• Deliver exceptional customer service to clients and interpreters.
• Draft internal communications and maintain documentation.

Skills

Communication

Time Management

Organization

Education

Associate’s degree or Bachelor’s degree in a relevant business-related field

Tools

Google Suite

Canva

Job description

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Base pay range

$40,000.00/yr - $50,000.00/yr

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Salary Range: $40,000-$50,000 (dependent on location)

Location: Fully remote - from the comfort of your own home!

Schedule: Monday–Friday, 40 hours/week, 8:30 AM–5:00 PM EST

Flexibility required; occasional evenings/weekends may be needed.

Benefits: 21 days of vacation + 401(k) plan

About the Role:

We’re seeking a highly organized and proactive Business Administration Coordinator to join our growing team. Reporting directly to the Director of Business Administration, this full-time salaried position supports two dynamic businesses—AIDEAF Community and AIDEAF Connect. You’ll be instrumental in ensuring day-to-day administrative operations run smoothly, with a focus on finance, HR, scheduling, and internal communications. As our companies grow, your contributions will help shape and refine our business systems and culture.

Key Responsibilities:

Invoicing & Billing

• Assist with bi-weekly, semi-monthly, and monthly payment processes
• Organize interpreter and client invoices based on timekeeping records and schedules
• Support accounts receivable/payable activities to ensure accuracy and timely payments

Customer Service

• Deliver exceptional service to interpreters, clients, and internal team members
• Communicate promptly and professionally, offering solutions with a positive approach

Internal Communications

• Draft and distribute internal messages, including newsletters, HR updates, and process changes
• Maintain accuracy and professionalism in all written materials
• Assist in creating and maintaining job descriptions and application tracking systems
• Partner with Managers of Interpreting Services to ensure they are set up for success in the hiring process

Organization & Documentation

• Keep documentation organized across platforms like Slack and Google Drive
• Ensure key records and files are clear, accessible, and up to date
• Partner closely with the Director of Business Administration and Managers of Interpreting Services to support creative problem-solving, process improvements, and team culture initiatives
• Take ownership of additional projects across Finance and HR functions as capacity and needs arise

What We’re Looking For:

• Associate’s degree or Bachelor’s degree in a relevant business-related field
• 2+ years of relevant experience (internships may count)
• Excellent verbal and written communication skills
• Strong time management and ability to work independently
• Positive attitude with a willingness to learn and grow
• Comfortable working in a fast-paced, service-oriented environment
• Proficient with Google Suite (Docs, Sheets, Slides, Gmail, Drive)
• Familiarity with Canva and PDF editing tools preferred

About AIDEAF:

AIDEAF, established in 2006 by Jody and Natalie Belcher, was founded on the principle of providing specialized sign language services that cater to the distinct requirements of both the Deaf community and interpreters. Built on a cornerstone of excellence, integrity, and collaboration, AIDEAF has become a reputable provider of Video Remote Interpreting (VRI) services, specializing in healthcare settings. In 2024, we were pleased to partner with Shawn Norris, an industry leader in both interpreting and healthcare language access, to establish a VRI company serving language providers across various platforms. Shawn, a certified healthcare interpreter with the CoreCHI-P credential from CCHI, brings extensive experience as both a seasoned interpreter and a dedicated advocate for the Deaf community. Together, Jody, Natalie, and Shawn continue to further AIDEAF’s mission of promoting mutual understanding and delivering exceptional service while supporting and empowering their team of interpreters.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Translation and Localization

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