Clinical Training and Administration Coordinator

Luna Physical Therapy; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Luna Physical Therapy is seeking a Clinical Training and Administration Coordinator to facilitate training programs for clinical associates and enhance community engagement initiatives. This role requires development of onboarding training processes and performance oversight, suited for candidates with strong communication and organizational skills. Applicants should have relevant experience in healthcare and be proficient with tools like Google Suite. This is an entry-level, full-time position offering competitive hourly pay.

Qualifications

• 2+ years of experience in healthcare preferred.
• Experience in teaching, training, and coaching.
• Highly detail-oriented with the ability to multi-task.

Responsibilities

• Develop and facilitate training for clinical associates.
• Measure and report new hire performance.
• Create and align training content with team goals.

Skills

Detail-oriented

Customer Service

Organizational Skills

Project Management

Education

Bachelor’s degree in Human Resources, Education, or related field

High School Diploma or equivalent

Tools

Google Suite

Job description

Clinical Training and Administration Coordinator

Clinical Training and Administration Coordinator

1 day ago Be among the first 25 applicants

Luna Physical Therapy provided pay range

This range is provided by Luna Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.90/hr - $27.00/hr

About Luna

Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.

An exciting opportunity for a Clinical Training Specialist is open with Luna! In this role, you will help to facilitate the training of clinical associates and specialists on new and ongoing processes and procedures within Luna. You will be directly involved in our physical therapist community engagement initiatives and training/development! Additionally, you will function as a resource for projects and roles as needed within the department to contribute to the ongoing success of Luna!

About Luna

Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.

An exciting opportunity for a Clinical Training Specialist is open with Luna! In this role, you will help to facilitate the training of clinical associates and specialists on new and ongoing processes and procedures within Luna. You will be directly involved in our physical therapist community engagement initiatives and training/development! Additionally, you will function as a resource for projects and roles as needed within the department to contribute to the ongoing success of Luna!

What you will do:

• Responsibilities include but are not limited to the following.

New Hire Training/Quality Assurance:

• Develop a standardized Clinical onboarding training process.
• Facilitate hands-on focused training for all new hires.
• Develop and define performance expectations, milestones, and checkpoints for all new hires.
• Perform QA through competency checks for 30-90 days.
• Measure and report the status of new hire performance against expectations to new hires and managers.

Training Content & Communications

• Design and develop engaging training materials, therapist communications, and internal documentation using tools such as Canva, Google Suite, or similar platforms.
• Write clear, concise instructional content including SOPs, training writeups and job aids.
• Collaborate with stakeholders to align training content and messaging with team goals, product updates, and therapist needs.

Ongoing Training/Coaching:

• Facilitate team training on new tech releases, workflows, and processes including content development.
• Collect and report feedback and friction points on new features and processes to leadership, and provide updates back to the team to facilitate an effective feedback loop.
• Act as a subject matter expert on workflows and processes related to the Clinical department.
• Develop quarterly team culture activity and engagements plans

Special Ops:

• Function as a stand-in for transferrable responsibilities within the department when there is a need.
• Perform other duties and assignments as assigned.

You will be a good fit if you have:

• High School Diploma or equivalent; Bachelor’s degree in Human Resources, Education, Business Administration, or a related field preferred.
• In-depth knowledge of Luna processes, policies, and procedures.
• Minimum of 2+ years of experience in healthcare preferred.
• Experience in teaching, training, and coaching.
• Experience in creating marketing content preferred
• Highly detail-oriented with the ability to multi-task in a fast-paced work environment.
• Track record of exceptional customer service.
• Proficient with Google Suite.
• Goal-oriented with strong organizational and project management skills.
• Demonstrates a high level of customer service and interpersonal communication skills.
• Ability to quickly adapt to new work environments and personnel.

Physical therapy, delivered.

www.getluna.com

Care Exceptionally* Incredibly Relentless* Be Impactful * 1% Better, Every Day

~ Forbes America's Best Startup Employers of 2024 #111 ~

~ Fast Company World's Most Innovative Companies of 2024 #13 in Healthcare ~

~ Exceptional Performance Designation from Medicare/CMS MIPS 2022, 2023 ~

~ Gold Indigo Design Award for mobile app design excellence 2020 ~

Compensation is based upon location and experience level

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

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