Business Account Executive

Charter Communications; Pittsfield (MA); On-site; USD 43,800 - 72,500; Full time

Job summary

Spectrum Business in Pittsfield, MA is seeking an Account Executive to grow the small business client base. You will prospect, analyze needs, and present data, voice, video, and mobile solutions, guiding leads from first contact through close.

You will maintain CRM records, collaborate with internal teams, and participate in training to stay current with Spectrum's products. A Bachelor's degree and 2+ years of sales/telecom experience are required.

Qualifications

• Bachelor's degree or equivalent years of experience in business/marketing.
• 2+ years of sales experience or 2+ years of telecom/technical industry experience.
• Ability to prospect and close new business with customers.
• Experience using CRM systems and managing sales records.

Responsibilities

• Prospect and generate new business sales by engaging small businesses in your territory.
• Conduct consultative needs analyses to match Spectrum Business solutions.
• Achieve sales targets across data, phone, video and mobile services from lead to close.
• Maintain accurate records of activities, presentations and closed deals.
• Collaborate with internal groups to ensure seamless order execution and service.
• Attend sales meetings and training to stay current with products and strategies.
• Enhance customer experience through proactive communication and support.

Skills

English fluency

Multitasking

Quick learner

Communication

Professionalism

Driver's license

Reliable vehicle

Education

Bachelor's degree in business/marketing or related field

Equivalent experience

Tools

Salesforce

Microsoft Office

Job description

This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future.

Do you thrive in dynamic environments where each day presents new opportunities to connect with businesses and drive growth? As an Account Executive at Spectrum Business, you'll leverage your expertise to deliver essential communication solutions to small business clients. Join Spectrum Business' Sales Team and make a measurable impact by expanding our reach and fueling the success of local enterprises.

How You'll Make an Impact

• Prospect and generate new business sales by engaging small businesses within your assigned sales territory
• Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client's communication requirements
• Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
• Maintain accurate records of sales activities, presentations and closed deals using required software and tools
• Collaborate with other business groups to ensure seamless order execution and exceptional customer service
• Attend sales meetings and training sessions to stay current with Spectrum's products and strategies
• Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions

• Daily field‑based, outside selling with frequent driving and walking
• Occasional office‑based work required when not in the field

Required Qualifications

Education

• Bachelor's degree in business, marketing or related field, or equivalent years of experience

Experience

• 2+ years of sales experience or 2+ years of telecom or technical industry experience

Skills

• Ability to read, write, speak and understand English
• Effective management of sales and administrative tasks with multitasking ability
• Quick learner able to apply knowledge and operate in a team environment
• Demonstrated verbal, written and interpersonal communication skills
• Driven, professional and determined character
• Valid and active State driver's license with safe driving record
• Reliable personal vehicle and car insurance

Preferred Qualifications

Skills

• Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred
• Experience utilizing CRM systems (SalesForce)
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook)

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $43,800.00 and $72,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive‑based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $54,000.

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.