Busi Support Analyst/Health Informatics Specialist

Georgia Department of Public Health; Savannah (GA); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Health Insurance

Tuition Assistance

Paid Holidays

Job summary

Georgia Department of Public Health – Coastal Health District is seeking a Business Support Analyst to manage HIV care data using CAREWare and VHN, ensuring accurate reporting to HRSA and state agencies. You will track outcomes, validate data, and support clinical teams to maintain high-quality HIV care.

The role emphasizes data integrity, HIPAA compliance, and collaboration with case managers to optimize program performance and reporting accuracy across Ryan White grant deliverables.

Qualifications

• Associate degree in Business or related field with 1 year of relevant experience.
• Preferred: degree in computer science, public health or related field.
• Experience with CAREWare, VHN, EMR systems and Microsoft Office.

Responsibilities

• Manage, analyze, and report data related to HIV care using CAREWare and VHN.
• Track patient outcomes and ensure data integrity for HRSA and State reporting.
• Support clinical staff in delivering high-quality HIV care.
• Produce HRSA and State reports (RSR) and monitor program performance.
• Ensure data validation and HIPAA compliance.

Skills

CAREWare

VHN

EMR

Microsoft Office

Data analytics

Education

Associate degree in Business or related field

Degree in computer science or public health

Job description

Description

Pay Grade: J

Who We Are.

We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

What We Offer.

As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career.
• Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

What you gain by working at the Coastal Health District-

We offer a generous benefits package that includes training opportunities, tuition assistance, health insurance, employee retirement plan, deferred compensation (with employer match), 13 paid holidays, vacation & sick leave (3 weeks of each), dental, vision, long term care, and life insurance. M-F work schedule.

All Coastal Health District County Health Department employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.

Job Responsibilities

Business Support Analyst position is critical for the program and the duties will focus on managing, analyzing, and reporting data related to HIV care, specifically using systems like CAREWare and VHN (Virtual Health Network) or Pantagonia to ensure compliance with Health Resources and Services Administration (HRSA) requirements. The selected staff will be tracking patient outcomes, ensuring data integrity for federal and State reporting, and supporting clinical staff in delivering high-quality HIV care.

Data Management and System Administration

CAREWare Management: Serving as the database manager for CAREWare, the primary information system used to track Ryan White services.

Data Collection & Entry: Lead the systematic collection and entry of client-level data, including demographics, service utilization, and clinical outcomes.

System Integrity: Maintaining and troubleshooting electronic health records (EHR) systems to ensure data accuracy and security.

Reporting and Compliance

Federal Reporting: Producing and analyzing required reports to HRSA and State for review, such as the Ryan White HIV/AIDS Program Services Report (RSR).

Grant Compliance: Ensuring data supports the monitoring and management of federal and State Ryan White Part B, C and D grant deliverables.

Performance Measures: Help tracking and reporting on clinical quality indicators, such as viral suppression rates.

Data Analysis and Program Support

Quality Improvement: Using data to identify service gaps, monitor HIV-related health outcomes, and evaluate the effectiveness of care programs.

Technical Assistance: Providing data-related training and support to internal staff and external recipients if needed.

Data Validation: Reviewing data for completeness, promptness, and accuracy in accordance with HIPAA as well as program policies and HRSA/State requirements.

Clinical Coordination

Patient Tracking: Assisting with tracking patient engagement, such as reducing no-show rates and monitoring linkage to care. Helping to prepare and submit reports to HRSA and the district leadership regarding program performance indicators and tracking system.

Service And Performance Monitoring

Collaborating with case managers to update Individual Service Plans (ISPs) and monitor patient acuity. Tracking, monitoring, and reporting on clinical performance measures (e.g., viral suppression, linkage to care, patients visit frequency, ART prescription) to improve client health outcomes.

Minimum Qualifications

Associate degree in Business or related field from an accredited college or university and one (1) year of experience related to area of assignment.

Preferred qualifications: Degree in computer science, business administration, public health or another related field.

• Proficiency in CAREWare, VHN or any other Electronic Medical Records (EMR) or database as well as Microsoft office.
• Knowledge of HIV/AIDS care or other infectious diseases and data analytics/management skills.
• Experience with federal grant reporting will be a plus.

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Additional Information

For more information on the State of Georgia Benefits visit http://team.georgia.gov/

Benefits for Full Time Eligible Employees

• 13 Paid Holidays
• Generous Leave Package-Educational Support Leave and 3 weeks each accrued Annual and Sick Leave
• Defined Benefit retirement plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Care Spending Account
• Dependent Care Spending Account
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Legal Insurance
• Long-Term Care Insurance
• Specified Illness
• Deferred Compensation (401K & 457 Plans)

Additional Perks

• A supportive and rewarding work environment
• Physical Activity Breaks
• Employee Assistance Program
• Employee discount program
• Tuition Assistance

To learn more about the Coastal Health District visit -https://coastalhealthdistrict.org

Applicants chosen for employment will be subject to the following

Criminal Background Check/Fingerprinting

Education documentation must be provided by applicants. License/certification must be provided if required for position. Reference Checks & Immunizations Required

• May be subject to pre-employment drug screen

Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted via email by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

*Coastal Health District is an Equal Opportunity Employer*

The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections.

If you require accommodations under the American Disability Act (ADA), notify this agency of your request by the closing date of this announcement.