Bus Experience Plan & Administrative Advisor - Digital Product Manager

PNC; United States; Remote; USD 65,000 - 150,000; Full time

Job summary

An established industry player is seeking a Digital Product Manager to join their Retail Product Management & Development team. This remote position focuses on driving digital sales strategies and enhancing the digital sales journey for clients. You will leverage data analytics, develop business cases, and collaborate with cross-functional teams to optimize performance. With a strong emphasis on customer satisfaction and risk management, this role offers a unique opportunity to influence digital product success within a supportive and inclusive culture. If you are passionate about digital innovation and have a knack for strategic planning, this role is perfect for you.

Benefits

Comprehensive Benefits

Incentive Eligibility

Qualifications

• 5+ years of industry experience in digital product management.
• Relevant certifications may be considered in lieu of a degree.

Responsibilities

• Collaborate with teams to improve business planning and execute growth strategies.
• Implement business planning processes and design strategic plans.

Skills

Effective Communication

Analytical Thinking

Product Knowledge

Agile Understanding

Technical Acumen

Relationship-Building

Education

University Degree

Tools

Genesis

Edge

Service Browser

SharePoint

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We foster an inclusive workplace culture where all employees feel respected, valued, and have opportunities to contribute to the company's success.

As a Digital Product Manager within PNC's Retail Product Management & Development organization, you can be based in various locations within PNC's footprint, with some in-office activities as needed.

As a member of the Digital Sales Strategy Team, you will drive digital sales and enablement strategies across business segments to optimize and scale digital sales. Our team serves as a subject matter expert in the digital sales journey for new and existing clients. Your responsibilities include leveraging data and analytics, assessing digital experiences, developing business cases, maintaining digital sales infrastructure, partnering with stakeholders, supporting risk management, and driving results for digital products.

We manage individual product family funnels, understanding performance drivers. As a Bus Exp Plan & Admin Advisor, your role includes supporting digital sales performance management, assisting with online account opening initiatives, developing solutions to improve digital sales journeys, and researching competitor strategies.

Key skills for success include effective communication, analytical and detail-oriented mindset, strong visual communication, relationship-building, product knowledge, agile understanding, technical acumen, and familiarity with Genesis/Edge/Service Browser and SharePoint.

This is a remote position, performed from a confidential home space, with some in-office activities as needed. Location restrictions may apply.

Job Responsibilities

1. Collaborate with cross-functional teams to improve business planning and execute growth strategies.
2. Implement and refine business planning processes, design strategic plans, and provide improvement recommendations.
3. Understand business needs and develop solutions, roadmaps, and impact assessments.
4. Align with decision-makers to ensure cross-team synergy.
5. Serve as a subject matter resource and advocate for best practices.

Core Values and Expectations

• Customer Focused: Prioritize customer needs and satisfaction in all decisions.
• Managing Risk: Assess and manage risks aligned with PNC's Enterprise Risk Management Framework.

Qualifications

Candidates should demonstrate relevant knowledge, skills, and experience, including a university degree, 5+ years of industry experience, and relevant certifications if applicable. A combination of education, certifications, and experience may be considered in lieu of a degree.

Preferred Skills and Competencies

• Business Development, Business Intelligence, Data Integration, Data Mining, Strategic Planning
• Accuracy, Analytical Thinking, Business Process Design, Data Analysis, Effective Communication, Influencing, Strategic and Tactical Planning, Problem Solving

Additional Details

Role offers a salary range of $65,000 to $149,500, incentive eligibility, and comprehensive benefits. Application window typically lasts two business days from 04/29/2025, subject to extension.