Bus Dispatch Specialist — On-Time Routes & Driver Support

First Student, Inc.; Gulfport (MS); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company contribution

Paid time off

Paid holidays

Company-paid life insurance

Growth opportunities

PerkSpot discounts

Job summary

First Student, Inc. in Gulfport, MS, is hiring a Dispatcher to oversee routes, coordinate bus scheduling, and support drivers and monitors. The role emphasizes safety, on-time performance, and strong communication with Operations.

Expect a pay rate of $21.20 per hour with benefits including medical, dental, vision, 401(k) with company contribution, paid time off, and life insurance. The position offers growth opportunities within a well-established transportation services company.

Qualifications

• 3-5 years' experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience. Computer literate
• Subject to DOT drug testing and safety regulations

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Skills

Communication

Customer service

Time management

Team coordination

Radio dispatch

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student, Inc. in Gulfport, MS, is hiring a Dispatcher to oversee routes, coordinate bus scheduling, and support drivers and monitors. The role emphasizes safety, on-time performance, and strong communication with Operations.

Expect a pay rate of $21.20 per hour with benefits including medical, dental, vision, 401(k) with company contribution, paid time off, and life insurance. The position offers growth opportunities within a well-established transportation services company.