Bus Dispatch Lead: On-Time Routes & Driver Support

FIRST MANAGEMENT SERVICES LLC; Chattanooga (TN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company contribution

Paid time off and paid holidays

Company-paid life insurance

Growth opportunities and internal...

Employee discounts on PerkSpot

Job summary

First Student in Chattanooga, TN is seeking a Dispatcher to manage bus routes, ensure on-time performance, and coach drivers and monitors on front line. The role requires excellent communication, the ability to handle heavy phone and radio traffic, and knowledge of dispatch procedures.

Earn $21.00 per hour with comprehensive medical, dental, and vision insurance and a solid benefits package. Join a durable organization committed to safety and customer service with opportunities for growth and

Qualifications

• 3-5 years of dispatch or driver experience.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to deliver under time constraints and deadlines.
• Computer literate.
• Subject to DOT drug testing and physical.
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints, report to Operations Supervisor/Contract Manager.
• Serves as primary communication liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Handle back-up driver duties or perform miscellaneous clerical duties as needed.
• Completes assignment of special projects.
• Assists with supervision of day-to-day operations.

Skills

3-5 years' experience

Excellent communication

Basic knowledge of radio dispatch

Computer literate

Ability to work under time constraints

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student in Chattanooga, TN is seeking a Dispatcher to manage bus routes, ensure on-time performance, and coach drivers and monitors on front line. The role requires excellent communication, the ability to handle heavy phone and radio traffic, and knowledge of dispatch procedures.

Earn $21.00 per hour with comprehensive medical, dental, and vision insurance and a solid benefits package. Join a durable organization committed to safety and customer service with opportunities for growth and