Bus Dispatch Manager: On-Time Routes & Driver Support

First Student; Riverside (CA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

First Student in Riverside, CA is seeking a Dispatcher to ensure on-time bus routes and effective driver coaching. You will oversee routes, handle heavy phone and radio traffic, counsel drivers, and serve as the primary liaison with major contracted customers.

We offer $35 to $38 per hour based on skills, Monday–Friday 8-hour day shifts with some monthly weekend coverage, full benefits (medical, dental, vision, and 401(k)), paid holidays and PTO, and strong career advancement opportunities

Qualifications

• Excellent communication and customer service skills.
• Ability to deliver under time constraints and deadlines.
• Subject to DOT drug testing as applicable.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints and reports to Operations Supervisor/Contract Manager.
• Serves as primary liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Handle back-up driver duties or perform clerical duties as needed.
• Completes assignment of special projects.
• Assists with supervision of day-to-day operations.

Skills

Communication skills

Customer service

Radio dispatch equipment

Deadline-driven

Education

High school diploma or equivalent

Tools

Radio systems

Job description

First Student in Riverside, CA is seeking a Dispatcher to ensure on-time bus routes and effective driver coaching. You will oversee routes, handle heavy phone and radio traffic, counsel drivers, and serve as the primary liaison with major contracted customers.

We offer $35 to $38 per hour based on skills, Monday–Friday 8-hour day shifts with some monthly weekend coverage, full benefits (medical, dental, vision, and 401(k)), paid holidays and PTO, and strong career advancement opportunities