Burlington Subaru Porter

Hoffman Auto Group; Burlington (VT); On-site; USD 24,796 - 33,062; Part time

Job summary

Hoffman Auto Group in Burlington, VT, is seeking a dedicated individual for a vehicle handling role focused on ensuring safe handling of customer and company-owned vehicles. Responsibilities include greeting customers, maintaining the vehicle lot, washing loaner cars, performing alignment checks, and detailing customer vehicles.

The ideal candidate should possess a High School Diploma, a valid driver's license, and 1-2 years of customer service experience. Effective communication skills and a positive attitude are essential for this role.

Qualifications

• Must have a valid driver's license.
• 1-2 years’ experience in a customer service-oriented environment preferred.
• Ability to adapt and embrace change with a customer-centric mindset.

Responsibilities

• Greet customers and direct them to the service area.
• Maintain an organized lot for customer access.
• Wash and park loaner vehicles, inform management of repairs needed.
• Perform quick alignment checks and provide results.
• Clean and detail customer vehicles as needed.

Skills

Customer service orientation

Effective communication skills

Education

High School Diploma

Job description

Job Details

Job Location: Burlington, VT 05401

Salary Range: $18.00 - $24.00 Hourly

Role Purpose

Responsible for ensuring safe and efficient handling of customer and company/owned vehicles.

Leadership

This position does not lead others.

Core Accountabilities

• Greet all customers entering the service area and direct customers to service-write up area. Tag vehicles and install mats and seat covers. Park all vehicles in appropriate locations.
• Maintain organized lot in order to provide easy access for customers. Includes removing any debris and snow.
• Maintain loaner vehicles. Wash, fill gas tanks and park in designated area. Inform management of any mechanical or body repairs needed.
• Perform alignment checks in the drive through quickly and efficiently, providing color alignments print out to the Service Consultants while the customer is still in the Consultants office.
• Clean, wash and detail customer vehicles, shop and service drive as needed.

Qualifications & Competencies

• High School Diploma
• Valid driver’s license.
• 1-2 years’ experience in a customer service orientated environment preferred
• Can adapt and embrace change with an internal and external customer centric mindset
• Act as an advocate for teammates and have a strong commitment to technology advancement
• Possesses effective communication skills: oral, written, listening.
• Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.