Burlington Subaru Used Vehicle Technician

JETOBRA OF BURLINGTON LLC; Burlington (VT); On-site; USD 68,770,000 - 80,231,000; Full time

Job summary

Hoffman Auto Group in Burlington, VT is seeking a Used Vehicle Technician. The role focuses on repairing vehicles safely and efficiently to ensure customer satisfaction as the top priority.

The technician will diagnose and repair automotive systems, perform diagnostics, and communicate timelines with service advisors. The position requires a High School Diploma and ability to lift up to 50 pounds, with 1–2 years of customer service experience preferred.

Qualifications

• 1-2 years’ experience in a customer service oriented environment preferred.
• Effective communication skills: oral, written, listening.
• Ability to lift 50 pounds.

Responsibilities

• Repair vehicles as per repair order following dealership guidelines.
• Test-drive vehicles and use diagnostic tools to inspect components and systems.
• Diagnose, maintain and repair automotive systems including engine, transmission, electrical, steering, suspension, brakes, A/C, alignments.
• Communicate with Service Advisor about additional needed work and time estimates.
• Perform repairs under warranty to manufacturer specifications.
• Keep tools and workspace clean and organized.
• Other duties as assigned.

Skills

Customer service

Education

High School Diploma

Job description

Job DetailsJob Location: Burlington Subaru - Burlington, VT 05401Salary Range: $24.00 - $28.00 HourlyWe are looking for a

Used Vehicle Technician

to join the Hoffman Auto Group family!

Check out what technicians have to say about Culture at Hoffman Auto!

What does a Used Vehicle Technician at Hoffman Auto Group do?

Role Purpose:

Repair vehicles in a safe, efficient, ethical manner with customer satisfaction as first priority.

Leadership:

This position does not lead others.

Core Accountabilities

• Perform work specified on the repair order with efficiency and in accordance with dealership guidelines
• Test-drive vehicles, and test components and systems using diagnostic tools and special service equipment.
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, alignments, etc.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs.
• Executing repairs under warranty to manufacturer specifications
• Keep updated/receive training on automotive technology and industry-standard practices
• Maintain basic tools necessary to complete assigned jobs. Toolbox must be kept clean and orderly in the work area.
• Other duties as assigned

QualificationsCompetencies and Qualifications

• High School Diploma
• 1-2 years’ experience in a customer service orientated environment preferred
• Can adapt and embrace change with an internal and external customer centric mindset
• Act as an advocate for teammates and have a strong commitment to technology advancement
• Possesses effective communication skills: oral, written, listening.
• Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
• Must be able to lift 50 pounds