Burger King Shift Leader

Workforgps; Pennsylvania; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a motivated Shift Leader to enhance customer satisfaction and team performance. This role involves overseeing daily operations, ensuring compliance with company standards, and training team members to deliver exceptional service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership skills while fostering a positive team culture. With opportunities for career development and a supportive work environment, this position is perfect for those looking to grow within the hospitality industry.

Benefits

Health Benefits

Life Insurance

HSA

Anniversary Bonus

Employee Recognition

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to work under pressure.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach team members for effective operations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Work Under Pressure

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining high proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years old and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Our benefits include: performance reviews, health & life benefits, HSA, anniversary bonus, employee recognition, and career development through structured training programs.

EEO Statement

GPS Hospitality is an Equal Opportunity employer. We consider all applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or any other protected characteristic.

Accommodation

We provide reasonable accommodations for applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.