Burger King Shift Leader

Workforgps; Willow Street (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance their restaurant team. This role involves overseeing daily operations, ensuring compliance with company standards, and providing exceptional customer service. As a Shift Leader, you will train and coach team members, demonstrate strong problem-solving skills, and maintain a positive work environment. The position offers opportunities for career development through structured training programs and rewards for performance. If you thrive in a fast-paced setting and are passionate about delivering great service, this is the perfect opportunity for you.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team to maintain high standards.
• Supervise operations in the absence of management.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Education

High School Diploma or Equivalent

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members and have additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any violations.
9. Perform any other duties as assigned by the Restaurant General Manager.

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.
• Must be 18 years or older and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Stand for 8-10 hours.
• Lift up to 20 lbs.

Benefits

We offer a positive work environment, regular performance reviews, health & life benefits, HSA program, anniversary vacation bonus, employee rewards & recognition, and career development through structured training programs.

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for applicants with disabilities in accordance with law. Contact Human Resources at 770-738-8779 for assistance.