Burger King Shift Leader

Workforgps; Allentown (Lehigh County); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Shift Leader, der die Verantwortung für die tägliche Betriebsführung übernimmt. In dieser spannenden Rolle werden Sie das Team trainieren, die Einhaltung der Unternehmensstandards sicherstellen und eine positive Arbeitsumgebung fördern. Sie werden die Möglichkeit haben, Ihre Führungsfähigkeiten zu entwickeln und direkt zum Erfolg des Restaurants beizutragen. Wenn Sie leidenschaftlich daran interessiert sind, ein motiviertes Team zu leiten und außergewöhnlichen Service zu bieten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Regelmäßige Leistungsbeurteilungen

Gesundheits- und Lebensleistungen

HSA-Programm

Jubiläumsurlaub Bonus

Mitarbeiterbelohnungs- und Anerkennungsprogramm

Karriereentwicklung durch strukturierte Schulungsprogramme

Qualifications

• 0-2 Jahre Erfahrung in einer Führungsposition in der Gastronomie oder im Einzelhandel.
• Ausgezeichnete Kundenservicefähigkeiten und Fähigkeit, unter Druck zu arbeiten.

Responsibilities

• Sicherstellen, dass das Team hervorragenden Service bietet und Gäste zufrieden sind.
• Trainieren und Coachen des Teams sowie Überwachung der Restaurantoperationen.

Skills

Kundenservice

Teamführung

Problemlösungsfähigkeiten

Multitasking

Education

Keine spezifische Ausbildung erforderlich

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Ability to perform under pressure in a high-volume setting
4. Must be 18 years old and authorized to work in the US

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
2. Ability to work in warm and cold temperatures
3. Stand for 8-10 hours
4. Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, with a supportive team, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.