Bureau Chief, State Print & Mail Operations

Water Resources Office; Helena (MT); On-site; USD 90,000 - 120,000; Full time

Job summary

The State Print & Mail Bureau within the General Services Division of the State of Montana Department of Administration seeks a Bureau Chief to lead operations, set strategic direction, and manage 29 team members across two locations. The role oversees a multi-million-dollar budget and ensures secure, compliant printing, mailing, and digitization services for state agencies and partners.

The ideal candidate will balance customer relations with prudent stewardship of state property, develop SLAs

Qualifications

• Demonstrate organizational leadership and strategic planning.
• Provide guidance on production best practices and safety culture.
• Promote customer engagement while protecting state data and property.

Responsibilities

• Oversee preflight, print production, mail, digitization, and procurement operations.
• Ensure budgeting, forecasting, and fiscal management align with state principles.
• Maintain data security standards and incident response readiness.
• Lead coordination across two locations and supervise multiple teams and managers.

Skills

Organizational Leadership

Operational Oversight

Customer Relations

Problem-Solving Mindset

Data Security

Job description

The State Print & Mail Bureau within the General Services Division of the State of Montana Department of Administration seeks a Bureau Chief to lead operations, set strategic direction, and manage 29 team members across two locations. The role oversees a multi-million-dollar budget and ensures secure, compliant printing, mailing, and digitization services for state agencies and partners.

The ideal candidate will balance customer relations with prudent stewardship of state property, develop SLAs