Bull Operator - PBR Norfolk

Xfinity Live!; Norfolk (VA); On-site; USD 19,000 - 22,000; Part time

Job summary

Xfinity Live! in Norfolk, VA is seeking a Bull Operator for PBR Norfolk to provide energetic, friendly service while ensuring guest safety on the mechanical bull. You’ll communicate clearly with guests and staff, promote current promotions, verify IDs, and guide riders through the waiver process.

The role requires at least 1 year in customer service, be 18+, fluent English, and ability to work nights, weekends, and holidays. Physical activity and safety awareness are essential.

Qualifications

• At least one year of customer service and/or hosting experience.
• Must be at least age 18.
• Fluent English; other languages preferred.
• Strong communication with guests and staff.
• Alcohol awareness certification as required by local or state law.
• Reading and writing used for ID checks and paperwork.
• Basic math skills for crowd management.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Provide an energetic, outgoing, fun personality while remaining professional.
• Perform varied duties to ensure all steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with guests and coworkers.
• Present and encourage current promotions to guests.
• Become familiar with mechanical bull controls to ensure a safe guest experience.
• Verify IDs and ensure guests meet minimum age requirements.
• Provide the waiver and ensure guests sign it and understand the rules.
• Report unsafe or malfunctioning equipment to supervisor.

Skills

Customer service

Fluent English

Communication skills

Safety awareness

Alcohol certification

Physical stamina

Basic math

Job description

Description

Cowboy cool meets urban chic… the toughest sport on dirt transformed into the most stunning club all decked out with beautiful décor, cold beer, hard drinks, and a little bull ridin’. PBR Norfolk - It's every urban cowboy and cowgirl’s nighttime oasis.

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
• Must be at least age 18.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
• Alcohol awareness certification as required by local or state government agency.
• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
• Basic math skills are frequently used when working within a large crowd of guests.
• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
• Frequently standing up and moving about the venue.
• Frequently handling objects and equipment to maintain the Bull Pen.
• Frequently bending, stooping, kneeling, climbing and crawling.

Compensation: The compensation for this position ranges from $14-$16 per hour.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.