Bull Operator - PBR Baltimore

Live! Hospitality & Entertainment; Baltimore (MD); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Live! Baltimore is seeking a Bull Operator to join the Power Plant Live! venue.

The role emphasizes delivering energetic guest service, operating the mechanical bull safely, and promoting current promotions to guests. Applicants should have at least one year of customer service or hosting experience, be at least 18, fluent in English, and able to work nights, weekends, and holidays. Compensation ranges from $15 to $22 per hour, depending on experience.

Formación

• One year of customer service and/or hosting experience.
• Must be fluent in English.
• Must be at least 18 years old.

Responsabilidades

• Provide energetic, outgoing, and professional customer service.
• Operate the mechanical bull safely and explain rules to guests.
• Promote current promotions to guests and verify IDs for age requirements.
• Report unsafe or malfunctioning equipment to a supervisor.

Conocimientos

Customer service

Hosting

English fluency

Descripción del empleo

PBR Baltimore
2 Market Pl
Baltimore, MD 21202, USA

Description

From the toughest sport on dirt comes Baltimore City's most stunning country bar. Live country and southern rock bring the PBR party downtown to Power Plant live! Throw in cold beer, hard drinks, and a little bull ridin' and its every cowboy and cowgirl's nighttime oasis.

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
• Must be at least age 18.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
• Alcohol awareness certification as required by local or state government agency.
• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
• Basic math skills are frequently used when working within a large crowd of guests.
• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
• Frequently standing up and moving about the venue.
• Frequently handling objects and equipment to maintain the Bull Pen.
• Frequently bending, stooping, kneeling, climbing and crawling.

The pay range for this role is $15 - $22 an hour.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.