Bull Operator - PBR Columbus

Xfinity Live!; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Xfinity Live! is seeking a Bull Operator to provide an energetic, outgoing personality while maintaining professionalism and delivering courteous guest service.

You will manage the mechanical bull, explain safety rules and waivers, and verify guest IDs to ensure age requirements are met. The role requires at least 1 year of customer service or hosting experience, 18+ status with fluent English, strong communication skills, and the ability to stand for long periods and lift up to 50 pounds.

Qualifications

• 1 year of customer service/hosting experience; prior mechanical equipment operation preferred.
• Must be at least 18 years old.
• Fluent English required; other languages preferred.
• Strong communication skills used when interacting with guests, employees, supervisors, and security.
• Attention to detail with safety when working with guests and coworkers; ID verification.
• Alcohol awareness certification as required by local/state rules.
• Reading and writing used for ID verification and paperwork.
• Basic math skills for managing guests in a crowd.
• Must be available to work nights, weekends, and/or holidays.

Responsibilities

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with guests and coworkers.
• Present and promote current promotions to guests.
• Familiarize yourself with the mechanical controls of the bull to ensure a pleasant guest experience.
• Ensure guests sign the establishment waiver and understand rules for riding the bull.
• Verify and scan guests’ identification to confirm minimum age requirements.
• Provide the waiver and explain rules; ensure guest signs it.
• Report any unsafe or malfunctioning equipment to a supervisor.

Skills

Customer service

Communication

Safety awareness

Job description

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.


• Perform varied duties to ensure all aspects of the proper steps of service.


• Offer polite, professional, and courteous customer service.


• Communicate effectively, clearly, patiently and humorously with co-workers and guests.


• Present and encourage current promotions to guests.


• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.


• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.


• Verify and scan guests’ identification to ensure that they meet minimum age requirements.


• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.


• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.


• Must be at least age 18.


• Must speak fluent English, other languages preferred.


• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.


• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.


• Alcohol awareness certification as required by local or state government agency.


• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.


• Basic math skills are frequently used when working within a large crowd of guests.


• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.


• Frequently standing up and moving about the venue.


• Frequently handling objects and equipment to maintain the Bull Pen.


• Frequently bending, stooping, kneeling, climbing and crawling.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.