Bull Operator - PBR Big Sky

Kansas City Live!; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Kansas City Live! in Kansas City, MO, hosts a bull-riding venue featuring country music and southern rock. The Bull Operator ensures a safe, energetic guest experience, handling service steps, promotions, and ID checks.

This role requires 1 year of customer-service or hosting experience, 18+ age, fluency in English, safety awareness, and ability to work nights and weekends; certification may be required. Join a lively team at KC Live!.

Qualifications

• At least 1 year of experience with customer service and/or hosting.
• Must be at least age 18.
• Must speak fluent English; other languages preferred.
• Basic math skills and reading/writing abilities used for ID verification and paperwork.
• Alcohol awareness certification as required by local/state government.

Responsibilities

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with guests and coworkers.
• Present and encourage current promotions to guests.
• Familiarize with the mechanical controls of the bull to ensure a safe guest experience.
• Verify and scan guests’ identification to ensure minimum age requirements.
• Provide the establishment’s waiver to the guest and ensure they understand the rules and sign it.
• Report unsafe or malfunctioning equipment to the supervisor.

Skills

Customer service

Hosting

Communication

Safety awareness

Teamwork

English fluency

Job description

Description

From the toughest sport on dirt, comes Kansas City’s most stunning country bar.Live country and southern rock bring the PBR party downtown to KC Live! Throw in cold beer, hard drinks, and a little bull ridin’ and it’s every cowboy and cowgirl’s nighttime oasis.

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferable with prior mechanical equipment operation.
• Must be at least age 18.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
• Alcohol awareness certification as required by local or state government agency.
• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
• Basic math skills are frequently used when working within a large crowd of guests.
• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
• Frequently standing up and moving about the venue.
• Frequently handling objects and equipment to maintain the Bull Pen.
• Frequently bending, stooping, kneeling, climbing and crawling.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.