Bull Durham Bar Server (Part-Time)

Washington Duke Inn & Golf Club; Durham (NC); Presencial; USD 17 000 - 25 000; Tempo parcial

Resumo da oferta

Bull Durham Bar in Durham, NC is seeking a part-time Bar Server to greet guests, take drink orders, and maintain a clean, efficient bar area. You will collaborate with the bar and dining team to ensure a high-quality guest experience while adhering to health and safety standards.

Ideal candidates have at least 1 year of bar/restaurant experience, strong beverage knowledge, and exceptional customer service skills, with the ability to stand for extended periods and handle cash transactions

Qualificações

• High school diploma or equivalent required.
• Hospitality certifications preferred but not mandatory.
• Minimum 1 year experience in a bar/restaurant setting.
• Experience handling cash and using POS systems.

Responsabilidades

• Greet guests and provide a welcoming, professional service.
• Accurately take and deliver drink orders with bar knowledge.
• Prepare and serve drinks to standard recipes.
• Make recommendations and answer questions about the menu.
• Maintain a clean, organized bar area and restock as needed.
• Collaborate with kitchen and waitstaff for smooth service.
• Handle guest concerns promptly and professionally.
• Uphold health, safety, and hygiene standards.
• Assist with setup and breakdown of the bar for events.
• Participate in training to improve service and product knowledge.
• Process transactions accurately and securely.
• Support team and contribute to a positive work environment.

Conhecimentos

Beverage knowledge

Interpersonal skills

Multitasking

Problem solving

Physical stamina

Flexible hours

Formação académica

High school diploma or equivalent

Hospitality certifications preferred

Ferramentas

POS systems

Descrição da oferta de emprego

Job Details: Job Location: WDI - Durham, NC 27705, Position Type: Part Time, Job Purpose:

The Bull Durham Bar Server is responsible for delivering exceptional service to guests by providing a welcoming atmosphere, taking accurate drink orders, and ensuring a high-quality dining experience. The role involves working collaboratively with the bar and restaurant team to maintain a clean, organized, and efficient bar area, while adhering to all health and safety regulations.

Key Responsibilities:

• Greet guests in a friendly and professional manner, ensuring they feel welcomed and valued from the moment they arrive.
• Accurately take and deliver drink orders, demonstrating a thorough knowledge of the bar menu, including cocktails, wines, and other beverages.
• Prepare and serve drinks according to the established recipes and standards, ensuring consistency and quality in every order.
• Provide recommendations and answer any questions guests may have regarding the bar menu, demonstrating a deep understanding of the offerings.
• Maintain a clean and organized bar area, including washing glassware, cleaning countertops, and restocking supplies as needed.
• Collaborate with the kitchen and waitstaff to ensure seamless service and a positive guest experience.
• Handle guest complaints or concerns promptly and professionally, seeking to resolve issues to the guest's satisfaction.
• Adhere to all health, safety, and hygiene standards, ensuring compliance with local regulations and company policies.
• Assist in the setup and breakdown of the bar area for special events or functions, as required.
• Participate in ongoing training and development opportunities to enhance skills and knowledge related to bar service and hospitality.
• Maintain accurate records of transactions and handle cash or credit card payments securely and efficiently.
• Contribute to a positive team environment by supporting colleagues and promoting a culture of excellence and service.
• Performs other duties as assigned by the Restaurant Manager.

Qualifications:

Required Education:

• High school diploma or equivalent is required.
• Additional certifications in hospitality or food service management are preferred but not mandatory

Required Experience:

• Minimum of 1 year experience working in a bar or restaurant environment is essential.
• Proven track record of delivering exceptional customer service in a fast-paced setting.
• Experience in handling cash transactions and using point-of-sale systems efficiently.
• Previous experience in a luxury hotel or upscale dining establishment is advantageous

Required Skills and Abilities:

• Strong knowledge of beverage preparation, including cocktails, beer, wine, and spirits.
• Excellent interpersonal and communication skills to interact effectively with guests and team members.
• Ability to multitask and manage time effectively in a busy environment.
• Strong problem-solving skills and ability to handle customer complaints professionally.
• Ability to stand for extended periods and lift up to 50 pounds.
• Ability to work flexible hours, including evenings, weekends, and holidays.