Server - Sports & Social Cary

Live! Hospitality & Entertainment; Cary (NC); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

An entertainment hospitality company in Cary seeks a skilled server to provide outstanding guest service in a vibrant social environment. Responsibilities include taking orders, serving drinks and food, and ensuring guest satisfaction. Ideal candidates will have at least 1 year of experience in a fast-paced setting, strong communication skills, and knowledge of beverages. Night and weekend shifts may be required.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue.
• Must speak fluent English; other languages preferred.
• Strong communication skills for interactions with guests.

Responsabilités

• Greet all guests and take beverage and food orders.
• Serve cocktails and menu items while up-selling.
• Monitor guest behavior regarding alcohol consumption.

Connaissances

Customer service

Communication

Knowledge of liquor brands

Teamwork

Formation

Alcohol awareness certification or food service permit

Description du poste

Overview

Sports & Social Cary is a one-of-a-kind sports bar and social lounge located in downtown Cary. The location features multiple TV screens, state-of-the-art AV technology, an LED display showing several games and sporting events, and an elevated dining and beverage experience with made-from-scratch menu items and curated cocktails, live music, special events several days a week, and interactive social games.

Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Maintain energy and professionalism; be energetic, outgoing, and fun while providing outstanding service.
• Provide outstanding and professional service with a smile to ensure guest satisfaction.
• Communicate effectively with co-workers and kitchen staff, both verbally and using the point of sale system.
• Communicate with guests clearly, patiently, and with good humor.
• Be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items.
• Consistently check guests' identification to ensure minimum age requirements for alcohol are met.
• Monitor guest behavior and level of alcohol consumption and determine when service should cease; notify management of incidents involving excessive consumption or impairment.
• Complete all assigned side work accurately and on time.
• Accurately account for all sales and payments from guests.
• Alert management to any service or safety issues and perform appropriate service recovery as needed.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishes preferred.
• Must meet state legal age requirements.
• Must speak fluent English; other languages preferred.
• Courteous, pleasant, and good-natured personality.
• Strong communication skills for interactions with guests, bartenders, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state regulations.
• Reading and writing abilities; basic math skills for handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

Physical & Job Requirements

• Handling, carrying, or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Ability to stand and move about the facility for the entire shift.
• Handling food, objects, products, and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.