Restaurant Server

Paycom - ATS; Durham (NC); On-site; USD 16,531,000 - 27,552,000; Full time

Job summary

Paycom - ATS is seeking a Restaurant Server to deliver exceptional dining experiences in Durham, NC. You will greet guests, present menus, take and relay orders, and ensure timely, courteous service throughout the meal.

The role emphasizes teamwork, strong communication, and attention to detail, with responsibilities including guest satisfaction, cash handling, and maintaining a clean dining area. Previous hospitality experience is preferred but not required.

Qualifications

• Excellent communication and interpersonal skills to interact with guests and team members.
• Ability to multitask and work efficiently in a fast-paced environment.
• Positive attitude and teamwork oriented approach.
• Strong organizational skills and attention to detail.
• Ability to stand and walk for extended periods.
• Basic math skills for handling transactions and payments.

Responsibilities

• Greet guests warmly and assist with seating.
• Present menus and explain items, specials, and promotions.
• Take accurate food and beverage orders and relay to kitchen/bar.
• Serve food and drinks promptly and courteously.
• Ensure guest satisfaction throughout dining experience and address concerns.
• Process payments accurately and handle cash/credit transactions.
• Maintain cleanliness and reset tables for new guests.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Follow health and safety regulations for a safe environment.
• Assist in training new servers and support team as needed.

Skills

Communication

Multitasking

Positive attitude

Organization

Stamina

Math basics

Education

High school diploma

Job description

Job Details: Job Location: JBD - Durham, NC, Position Type: Full-Time/Part-Time, Salary Range: Undisclosed, The Restaurant Server is responsible for providing exceptional dining experiences by delivering prompt and courteous service to guests. This role involves taking orders, serving food and beverages, and ensuring that guests have a memorable visit. The Restaurant Server plays a key role in maintaining the restaurant’s reputation for excellent service and hospitality.

Key Responsibilities

• Greet guests warmly and assist them in finding suitable seating arrangements.
• Present menus and provide detailed information on menu items, including specials and promotions.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff.
• Serve food and beverages to guests in a timely and professional manner.
• Monitor and ensure guest satisfaction throughout the dining experience, addressing any concerns promptly.
• Process payments and handle cash or credit transactions accurately.
• Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
• Collaborate with kitchen and bar staff to ensure smooth service flow.
• Follow all health and safety regulations to ensure a safe dining environment.
• Assist in training new servers and provide support to team members as needed.

Qualifications

Required Education:

• High school diploma or equivalent preferred.

Required Experience:

• Previous experience in a restaurant or hospitality setting is preferred but not required.
• Experience in customer service roles is advantageous.

Required Skills and Abilities

• Strong communication and interpersonal skills to interact effectively with customers and team members.
• Ability to multitask and handle a fast-paced environment efficiently.
• Positive attitude and ability to work collaboratively in a team setting.
• Excellent organizational skills and attention to detail.
• Ability to stand and walk for extended periods.
• Basic math skills for handling transactions and processing payments.