Bulk Goods & Customer Service Specialist

Hanover Consumer Coop Society; Lebanon (NH); On-site; USD 28,000 - 38,000; Full time

Job summary

Hanover Consumer Coop Society in Lebanon, NH is seeking a customer service oriented team member for the retail department. You will stock, prepare, package, and maintain product displays to support daily sales and member experience.

The role requires strong computer skills, the ability to work weekends/evenings, and a collaborative approach to support Supervisors and fellow staff. Commitment to co-op values and excellent service is essential.

Qualifications

• High school diploma or equivalent.
• Ability to multi-task in a fast-paced retail setting.
• Proficiency with ECRS POS system and processes.
• Proficiency with Office 365, Excel and Word.
• Serve Safe certification acquired as needed.

Responsibilities

• Stocks assigned areas with available product, minimizing empty shelf space and shrink.
• Faces accurately and neatly to maximize sales.
• Rotates stock to ensure freshest products and quality.
• Recognizes customers’ needs and responds accordingly.
• Maintains extensive product knowledge and teamwork.
• Supports front-end operations and supervisor requests.

Skills

Customer service

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Tools

ECRS POS

Excel

Word

Office 365

Serve Safe

Job description

Hanover Consumer Coop Society in Lebanon, NH is seeking a customer service oriented team member for the retail department. You will stock, prepare, package, and maintain product displays to support daily sales and member experience.

The role requires strong computer skills, the ability to work weekends/evenings, and a collaborative approach to support Supervisors and fellow staff. Commitment to co-op values and excellent service is essential.