Prepared Foods Specialist – Flexible Hours & Community Impact

Hanover Consumer Cooperateive Society; Lebanon (NH); On-site; USD 22,702 - 29,494; Full time

Job summary

Hanover Consumer Cooperateive Society in Lebanon, NH seeks a Prepared Foods Associate to deliver high levels of customer service and support daily department operations. You will stock, prepare, package, and maintain products for retail and assist Supervisors as needed to ensure department success.

The role requires flexibility with hours including weekends and evenings; prior knowledge of POS systems and Office software is beneficial, with a focus on teamwork and quality service.

Qualifications

• High school diploma or equivalent.
• Ability to represent the Co-op in a positive manner.
• Ability to multi-task.
• Proficiency in ECRS POS system and processes.
• Set an excellent example for new employees.
• Proficiency in use of computer software, Office 365, Excel and Word.
• Successful completion of Co-op customer service training.
• Serve Safe certification acquired as needed.
• Excellent follow through.

Responsibilities

• Works in assigned department
• Stocks assigned areas with available product, minimizing empty shelf space and shrink
• Face accurately and neatly to maximize sales
• Rotate stock to ensure freshest products are available and to inspect for quality and out of date products
• Recognize the customers’ needs and take the initiative to react accordingly
• Maintain extensive product knowledge
• Exhibit teamwork by being flexible and dependable meeting the location and department needs
• Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)
• Answer, page, and transfer phone calls promptly and efficiently
• Remain productive without direct supervision
• Serve as a mentor to new staff in the department (for those with more years of experience)
• Re-train staff as needed or requested, following set training program
• Check Co-op email at least once per week
• Set standard for expected behavior in adhering to all food safety procedures
• Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards
• Adhere to all Co-op policies, procedures and employee code of conduct
• Other duties as assigned

Skills

Customer service

Multi-tasking

POS system proficiency

Office software

Excel

Word

Customer service training

Serve Safe certification

Excellent follow through

Education

High school diploma or equivalent

Tools

ECRS POS system

Office 365

Excel

Word

Job description

Hanover Consumer Cooperateive Society in Lebanon, NH seeks a Prepared Foods Associate to deliver high levels of customer service and support daily department operations. You will stock, prepare, package, and maintain products for retail and assist Supervisors as needed to ensure department success.

The role requires flexibility with hours including weekends and evenings; prior knowledge of POS systems and Office software is beneficial, with a focus on teamwork and quality service.