Building Security & Guest Services Officer

FirstService Residential

West Palm Beach (FL)

On-site

USD 32,000 - 52,000

Full time

5 days ago

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Job summary

FirstService Residential is seeking a Security professional for a live-in community setting in West Palm Beach, FL. The role focuses on greeting and registering residents and guests, maintaining logs, and ensuring building safety while operating electronic security systems.

The position requires a valid Florida Security License “D,” strong customer service, and the ability to respond to emergencies. It also involves reading the security SOPs, attending staff meetings, and potential on-site

Qualifications

High school diploma or equivalency required.
College level courses in business or hospitality preferred.
Valid Florida Security License “D”
Strong customer service background.
2–3 years of business experience in a similar position preferred.
Command of information system hardware/software is required.
Multilingual fluency desirable.
Strong customer service, communication, and interpersonal skills.

Responsibilities

Demonstrates excellent customer service, communication, and time management skills.
Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
Responds to emergency situations in a timely manner.
Monitors and controls access to the building.
Maintains daily logs, records, and forms.
Maintains a safe and secure environment throughout the building/property.
Reads and follows the Security SOPs and handbook.
Attends Security/Front Desk staff meetings.