Building & Membership Supervisor - Nights/Weekends

YMCA of the Suncoast; Palm Harbor (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

The YMCA of the Suncoast is seeking a Member Service trainee to deliver exceptional customer service to members, guests, and program participants. You will greet visitors, assist with membership changes, and contribute to membership sales by giving tours and promoting programs.

Under supervision, you will complete an internal training program within 60 days, aiming to qualify for the Member Specialist I role with increased responsibilities and pay.

Qualifications

• Must be 17 years of age or older.
• High school diploma or equivalent required; college degree in Marketing or Communications preferred.
• At least 1 year of customer service experience.
• Training trainings required upon hire; progress toward Member Specialist I within 60 days.

Responsibilities

• Greet members and guests; deliver exceptional customer service.
• Conduct facility tours and assist with membership changes or transactions.
• Respond to inquiries and assist with program information and events.

Skills

Communication skills

Data entry

Typing 30 wpm

Microsoft Office

Education

High school diploma or equivalent

Marketing/Communications degree preferred

Tools

Active Membership Database

Job description

The YMCA of the Suncoast is seeking a Member Service trainee to deliver exceptional customer service to members, guests, and program participants. You will greet visitors, assist with membership changes, and contribute to membership sales by giving tours and promoting programs.

Under supervision, you will complete an internal training program within 60 days, aiming to qualify for the Member Specialist I role with increased responsibilities and pay.