Building Materials Sales Associate - Customer Solutions

Lowe's Companies, Inc.; City of Auburn (NY); On-site; USD 45,847,000 - 46,276,000; Part time

Benefits offered by this job

Health, Vision and Dental insurance

Associate Discount (10%)

Tuition assistance program

401(k) with company match

Paid time off

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience. You will engage with customers throughout the day, answer questions, and keep merchandise organized across departments.

The role emphasizes retail customer service with opportunities for growth, a focus on teamwork, and participation in company benefit programs and discounts.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing and basic arithmetic
• Able to perform duties that may require prolonged standing or sitting
• Minimally lift 25 lbs unassisted or more with accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately
• Cross-train in other areas to improve customer service
• Prepare merchandise in your department (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Basic math

Stamina

Lifting capability

Tools

Smartphones/tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience. You will engage with customers throughout the day, answer questions, and keep merchandise organized across departments.

The role emphasizes retail customer service with opportunities for growth, a focus on teamwork, and participation in company benefit programs and discounts.