Building Materials Sales & Customer Service Pro

Lowe's Companies, Inc.; Danville (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. The role supports store operations with loading, stocking, and assisting customers, while delivering friendly, professional service throughout the day.

The position emphasizes customer interaction, product knowledge, and teamwork. Benefits include health insurance, tuition assistance, 401(k) matching, and associate discounts,

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic arithmetic

Customer service mindset

Prolonged standing

Job description

Lowe's Companies, Inc. is hiring for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. The role supports store operations with loading, stocking, and assisting customers, while delivering friendly, professional service throughout the day.

The position emphasizes customer interaction, product knowledge, and teamwork. Benefits include health insurance, tuition assistance, 401(k) matching, and associate discounts,