Building Materials Inside Sales Pro

US LBM; Appleton (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Wisconsin Building Supply, a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives in Wisconsin. The role involves quoting, product dimension information, and handling inquiries both in person and over the phone.

The position requires building material industry experience and strong communication skills to manage orders, pricing, and deliveries while maintaining stock

Qualifications

• High School Diploma or GED required.
• 1–3 years of experience in building material industry with basic knowledge of product and application required.
• 1–3 years of inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Communication skills

Customer service

Sales savvy

Product knowledge

Education

High School Diploma or GED

Job description

Wisconsin Building Supply, a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives in Wisconsin. The role involves quoting, product dimension information, and handling inquiries both in person and over the phone.

The position requires building material industry experience and strong communication skills to manage orders, pricing, and deliveries while maintaining stock