Building Materials Inside Sales & Customer Support

Arlington Coal & Lumber Company; Sudbury (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent medical and dental insurance

Paid holidays

401K Program

Job summary

Arlington Coal & Lumber Company seeks an Inside Sales Associate to provide customer service at the sales counter and over the phone. The role includes assisting customers with product selection, processing orders, and coordinating deliveries.

Responsibilities include entering new customer data in the POS system, preparing estimates, and maintaining strong vendor relationships. Must be able to lift up to 75 lbs and work 40+ hours weekly full-time, with day shifts.

Qualifications

• High school diploma or GED required.
• Experience in retail/building materials preferred.
• Experience with POS software systems.
• Strong communication and computer skills.
• Ability to lift up to 75 pounds and stand for 8 hours.

Responsibilities

• Provides customer support to walk in retail or contractor customers
• Assists with product selection, purchases, and phone inquiries
• Advise customers in selection of building material supplies and related materials
• Prepare and process material estimates and orders including special orders
• Enter new customer information into POS system (Bistrack)
• Act as liaison with shipping and receiving staff to coordinate deliveries
• Assist with loading and unloading lumber and building materials as necessary

Skills

Customer service

Retail experience

Communication skills

Computer skills

Attention to detail

Education

High school diploma or GED

Tools

Point-of-Sale software

Job description

Arlington Coal & Lumber Company seeks an Inside Sales Associate to provide customer service at the sales counter and over the phone. The role includes assisting customers with product selection, processing orders, and coordinating deliveries.

Responsibilities include entering new customer data in the POS system, preparing estimates, and maintaining strong vendor relationships. Must be able to lift up to 75 lbs and work 40+ hours weekly full-time, with day shifts.