Building Materials Counter Sales Pro

US LBM; Falmouth (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

Mid-Cape Home Centers is seeking a Counter Sales Representative to assist customers and contractors with over-the-counter sales in a retail setting on Massachusetts' South Shore. The role includes answering questions, processing payments, and creating invoices for orders, with opportunities to assist in yard and warehouse operations.

The ideal candidate has 1–3 years of building materials knowledge, strong communication skills, and the ability to read blueprints.

Qualifications

• High School Diploma or GED required.
• 1-3 years of building material knowledge and sales experience preferred.
• Excellent customer service and communication skills.
• Ability to read blueprints.
• Must be able to multi-task and handle driving/walking around yards.

Responsibilities

• Greet and assist customers; answer questions about merchandise, pricing, promotions, and deliveries.
• Assist showroom customers with product selection and order placement; ensure accurate records of selections.
• Process sales at the register; handle payments and issue receipts, refunds, or credits as needed.
• Create invoices, work orders, and sales tickets; enter data into the system and manage pricing information.
• Purchase special-order products and obtain pricing, specifications, and availability.
• Maintain showroom appearance and stock levels; assist with inventory and organize displays.
• Bag, box, and package merchandise; prepare customer packages for delivery.
• Assist with yard and warehouse operations; operate forklifts or vehicles after training.
• Attend trainings and meetings to expand product knowledge and provide location-specific services.

Skills

Customer service

Communication

Multi-tasking

Math skills

Blueprint reading

MS Office

Trend system

Education

High School Diploma or GED

Tools

Trend system

MS Office

Job description

Mid-Cape Home Centers is seeking a Counter Sales Representative to assist customers and contractors with over-the-counter sales in a retail setting on Massachusetts' South Shore. The role includes answering questions, processing payments, and creating invoices for orders, with opportunities to assist in yard and warehouse operations.

The ideal candidate has 1–3 years of building materials knowledge, strong communication skills, and the ability to read blueprints.