Building Manager - Owner's Representative

National Heart, Lung, and Blood Institute; Bethesda (MD); On-site; USD 108,000 - 132,000; Full time

Job summary

The National Heart, Lung, and Blood Institute (NHLBI) on the NIH Bethesda campus seeks a Building Manager for Building 50. You will lead holistic building management for tenant spaces, coordinate repairs and improvements, and partner with scientists, facilities teams, and external contractors to ensure safe, efficient operations.

Responsibilities include prioritizing tenant improvements, documenting deficiencies, managing essential services like gas and autoclaves, and collaborating with the ORF

Qualifications

• Bachelor’s degree or higher.
• 3-5 years’ experience in architecture, engineering, construction, project management or facilities management.
• Experience managing biomedical research facilities.
• Understanding of building systems and laboratory operations.
• Excellent communication skills; written, verbal and visual.
• Strong organizational skills and ability to manage multiple interdependent tasks.

Responsibilities

• Maintain overall condition, usability, and appearance of Building 50.
• Communicate ongoing building repair and improvement needs.
• Manage bulk gas tank operations and management.
• Prioritize tenant improvement projects from tenant input and maintenance needs.
• Support monthly facilities coordination meetings and track project priorities.
• Collaborate with ORF to identify and advance candidate projects.
• Coordinate backup systems and services across ICs (e.g., autoclaves, cold rooms).
• Assist with project management for repairs (radiators, cold rooms, etc.).
• Manage occupant priorities and resolution of maintenance tickets.
• Coordinate temporary mitigations with occupants and ORF ops/management.
• Oversee occupant committee for input on improvements.
• Collaborate with NIH Safety for building safety.
• Maintain Building 50 documentation linking spaces to lab owners.

Skills

Facilities management experience

Excellent communication

Interpersonal skills

Organizational skills

Lab facilities experience

Education

Bachelor’s degree

Job description

This full-time, long-term contract position is located on the main NIH campus in Bethesda, Maryland, which is bus/bicycle/Metro (Red Line: Medical Center) accessible.

Compensation

Up to $120,000 / year based on experience and education. GS 12-13 Range

About You

• You’re passionate about building management and want to apply your skills towards improving biomedical laboratory building operations.
• You take ownership over your work to deliver creative, high quality solutions.
• You enjoy building relationships to get work done. Client interactions, contractor management, team collaboration and influencing others excites you.

About the Position

As a member of NHLBI’s Space + Design Branch (SDB), the building manager is responsible for all tenant spaces within building 50, a biomedical research laboratory building on the NIH’s Bethesda campus. Building 50, constructed in 2001, houses seven institutes across ~200,000 square feet of tenant space and is supported by ~240,000 of interstitial and facility MEP spaces. The building manager serves as the primary point of contact for all tenant occupied spaces. The building 50 manager documents repairs, improvements, and deficiencies and collaborates across occupants and the Office of Research Facilities (building owner) to optimize building operations.

You will work closely with scientific and administrative occupants, facilities maintenance teams, external building-trade contractors, and various service providers to lead holistic building management solutions. Project types range from building wide systems upgrades to common space furniture, fixtures and equipment enhancements. We need someone who builds strong communities, seeks information resourcefully, and communicates to all stakeholders clearly. Core duties include:

• The Building Manager must take enormous pride in the physical condition, usability, and appearance of the entire property.
• Ongoing building repair and improvement communications.
• Bulk gas tank operations and management.
• Prioritizes tenant improvement projects by gathering tenant input, tracking trending maintenance issues, and documenting needed tenant space repairs.
• Contributes to building oversight through monthly facilities coordination meetings.
• Identifies building deficiencies and collaborates with the Division of Facilities Stewardship to create ORF candidate projects. Tracks IC priority candidate projects for building 50.
• Coordinates backup systems and sharing procedures across IC's - autoclaves, cold rooms, ice machines.
• Assists the ORF Division of Facilities Operations and Management with project management for IC affected repairs (e.g. radiators, cold rooms, etc.)
• Manages occupant priorities and resolution for critical maintenance and operations tickets.
• Manages temporary operational mitigations, coordinating with occupants and ORF Division of Facilities Operations and Management.
• Manages building occupant committee to gather input on short-term and long-term building improvements.
• Collaborates with the NIH Division of Occupational Health and Safety for building safety.
• Develops and maintains Building 50 specific cross-organizational facilities to occupant documentation (e.g. building service/location to lab owner cross-references).
• Develops and updates Building 50 specific standard instructional and signage documentation.

Preferred Skills/Background

• Bachelor’s degree or higher
• 3-5 years’ experience in architecture, engineering, construction, project management or facilities management industries
• Experience managing biomedical research facilities.
• Understanding of building systems and laboratory operations, laboratory equipment (e.g. LN2 freezers, biosafety cabinets, chemical fume hoods, incubators), and laboratory operations
• Excellent communication skills; written, verbal and visual
• Dynamic personality possessing a high level of interpersonal skills for effectively collaborating with all levels of the organization
• Strong organizational skills and the ability to manage and prioritize a multitude of interdependent complex tasks and schedules

Heart disease: the #1 leading cause of death in the United States.

Utilize your resourcefulness to help us solve this, and other public health issues, by joining the Office of Intramural Management (OIM) within the National Heart, Lung, and Blood Institute (NHLBI) at NIH!

We provide world-class support to world-class scientists and clinicians investigating such critical areas as pulmonary functionality, aplastic anemia disease, and cell biology, and we're looking for a dynamic team member with a proactive approach to support the day-to-day processes within the OIM Space + Design Branch.