Building IT Support Technician (K-5)

TrulyHired; Canfield (OH); On-site; USD 32,000 - 35,000; Part time

Job summary

TrulyHired in partnership with Austintown Local Schools seeks a Building IT Support Technician to serve the District Technology Department, providing direct, responsive assistance to teachers and staff for technology issues across devices and software.

The role is primarily assigned to Austintown Elementary/Intermediate Buildings and related facilities, with duties including accurate service records, collaboration with administrators, and timely problem resolution.

Qualifications

• Successful completion of skills testing.
• Current favorable BCII background checks.
• Rapback enrollment through the Ohio Department of Education and Workforce.
• Ohio Auditor of State Fraud Reporting and Training.
• Negative drug screen result.

Responsibilities

• The Building IT Support Technician provides direct, responsive support to teachers, administrators, and staff for technology issues.
• Maintains service and inventory records and refers advanced matters to Technology Department leadership.
• Supports designated school buildings and collaborates with building staff to ensure timely customer service.

Skills

Skills testing

Background checks

Rapback enrollment

Fraud reporting training

Drug screening

Job description

Job Description

OAPSE transfer bid requests via internal applications will be accepted until 12:00 pm on 7/24/2026. External applications will be accepted if the position is not filled internally.

Contract

Days/Hours: 9-month; 5.75-hours per day. Report times will vary based on the building/department needs. Salary: $15.27 starting hourly rate with annual step increases in accordance with the OAPSE negotiated agreement. Reports to: Technology Supervisor or designee. Evaluations: Performance evaluated annually in accordance with the OAPSE negotiated agreement.

Position Summary

The Building IT Support Technician serves as a customer support representative of the District Technology Department within assigned school buildings. The technician provides direct, responsive, and professional assistance to teachers, administrators, and other District employees who experience technology-related problems or need help using District equipment and approved applications. The technician diagnoses and resolves routine technology concerns involving computers, Chromebooks, printers, monitors, telephones, interactive displays, projectors, document cameras, software, user accounts, network connectivity, and other technology used throughout the building. The technician maintains accurate service and inventory records and refers advanced, recurring, or security-related matters to Technology Department leadership.

The technician is assigned primarily to designated school buildings but remains a member of the District Technology Department. The employee works under the direction of the Technology Supervisor or designee and collaborates with building administrators and staff to provide timely, courteous, and effective customer service. Building assignments may be adjusted by the District based on enrollment, staffing, technology projects, service demands, or other operational needs.

Duties & Responsibilities

The (K-5) Building IT Support Technician will primarily support Austintown Elementary and Intermediate Buildings, Austintown Early Learning Center, and Transportation Department.

Skills Testing Is Required

The skills test will cover required computer technician skills. A passing score in accordance with the collective bargaining agreement is required.

Required Qualifications

• Successful completion of skills testing
• Current favorable BCII (State) and FBI (Federal) background checks
• Rapback enrollment through the Ohio Department of Education and Workforce
• Ohio Auditor of State Fraud Reporting and Training
• Negative drug screen result

Additional Requirements

Employees must follow all board policies, all state, and federal laws, and adhere to the Ohio Code of Ethics set up by the Ohio Department of Education. Subject to all applicable laws, essential job functions of this position include the employee being punctual and capable of completing all of the duties of the position, with or without reasonable accommodation.

The successful candidate must complete mandatory annual compliance training as assigned.