Building Concierge & Resident Services Specialist

National Church Residences; Columbus (OH); Hybrid; USD 32,000 - 46,000; Full time

Job summary

National Church Residences in Columbus seeks a Desk Clerk to ensure lobby safety, check-in guests, collect payments, sort mail, and coordinate with residents and staff. The role requires punctuality, clear communication, and adherence to desk manual procedures.

Travel between buildings may be required, with on‑site shifts and business casual attire. Applicants should have at least 1 year of current work experience and a High School Diploma or GED.

Qualifications

• Must have at least 1 year of current work.
• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Basic math and clerical abilities.

Responsibilities

• Monitor lobby traffic and verify guest identification per building rules.
• Accept and account for rental payments.
• Log occurrences during shift and maintain accurate records.
• Sort and distribute mail promptly.
• Report hazards to management and coordinate with Maintenance.

Skills

Customer service

Multi-tasking

Attention to detail

Effective communication

Teamwork

Conflict mediation

Professional boundaries

Education

High School Degree or GED

Job description

National Church Residences in Columbus seeks a Desk Clerk to ensure lobby safety, check-in guests, collect payments, sort mail, and coordinate with residents and staff. The role requires punctuality, clear communication, and adherence to desk manual procedures.

Travel between buildings may be required, with on‑site shifts and business casual attire. Applicants should have at least 1 year of current work experience and a High School Diploma or GED.