Building Concierge & Front Desk Specialist

FirstService Residential; Miami Beach (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami Beach. You will welcome residents and guests, monitor security systems, and maintain daily records. The role emphasizes strong customer service, clear communication, and the ability to multitask in a fast-paced environment.

Ideal candidates will have a high school diploma, 2–3 years of business experience, and basic computer literacy. The position offers full-time hours, benefits, paid time off, and a 401(k) plan with company

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Greet residents; meet and direct residents, guests and invitees.
• Monitor Emergency Response System and Electronic Security Control Systems.
• Maintain daily logs, records and forms.
• Respond to emergencies and control access to the building.
• Resolve and follow up on complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).

Skills

Customer service

Communication

Time management

Multilingual

Education

High school diploma

Tools

Computer literacy

Job description

FirstService Residential is seeking a Front Desk Associate in Miami Beach. You will welcome residents and guests, monitor security systems, and maintain daily records. The role emphasizes strong customer service, clear communication, and the ability to multitask in a fast-paced environment.

Ideal candidates will have a high school diploma, 2–3 years of business experience, and basic computer literacy. The position offers full-time hours, benefits, paid time off, and a 401(k) plan with company