Building Automation Service Pro — On-Call & Upgrades

Siemens AG; Pelham (AL); Sur place; USD 44 000 - 75 000; Plein temps

Résumé du poste

Siemens AG in Pelham, Alabama, seeks a Service Specialist to support our building automation systems. You will be the face of Siemens, performing service, maintenance, and on-call work to help customers save energy and operate safer, more sustainable facilities.

You will execute digitalization strategies, coordinate with service teams, follow safety and training paths, and maintain documentation and reports.

Qualifications

• Electro-mechanical experience and user PC/software skill.
• Must be able and willing to use laptop, email, smartphone, and tablet.
• Experience with Microsoft Office (Word, Excel, and Outlook).
• Ability and willingness to work overtime when needed.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Responsabilités

• Execute digitalization and standard service operations strategies.
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
• Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path.
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment.
• Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types.
• Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules.
• Maintain complete and accurate documentation of services performed and generates reports within Siemens tools.
• Provide instructions to customer personnel regarding proper system operations and assists with training.
• Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects.
• Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments).
• Work rotational on-call and/or minimal overnight travel
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned

Connaissances

Electro-mechanical experience

Microsoft Office

Overtime willingness

US work authorization

Formation

High school diploma or GED

Specialized skill training/certification

Engineering and programming (PLC/BMS) knowledge

Description du poste

Siemens AG in Pelham, Alabama, seeks a Service Specialist to support our building automation systems. You will be the face of Siemens, performing service, maintenance, and on-call work to help customers save energy and operate safer, more sustainable facilities.

You will execute digitalization strategies, coordinate with service teams, follow safety and training paths, and maintain documentation and reports.