Hybrid Building Automation Service Supervisor

Siemens AG; Atlanta (GA); Hybrid; USD 69.000 - 118.000; Vollzeit

Zusammenfassung

Siemens AG in Atlanta, GA seeks a Building Automation Systems Service Operations Supervisor to lead a field service team responsible for building automation projects and ongoing service work. You will coordinate technician activities, ensure on-time delivery, and meet customer commitments while growing service opportunities.

The role focuses on supervising technicians, optimizing resources, and driving safety, quality, and profitability across service contracts and inspections.

Qualifikationen

• 1+ years as HVAC or Building Automation specialist or technician.
• Experience with HVAC or Building Automation systems.
• Proficient in Microsoft Office.
• Verbal and written English communication skills.
• Must be 21+ with valid driver’s license and able to participate in Siemens fleet vehicle program.
• Legally authorized to work in the United States without company sponsorship.

Aufgaben

• Supervise, train, and mentor the service team; set goals, monitor performance, conduct reviews, and schedule training.
• Schedule and assign tasks; drive business growth; assist with maintenance activities and paperwork.
• Identify additional chargeable opportunities including T&M, system upgrades, and service contracts.
• Participate in sales-to-service and projects-to-service turnover processes; final walkthroughs and information turnover.
• Support contract profitability through cost containment and effective processes.
• Ensure contract requirements are met; maintain customer relationships and high satisfaction; ensure timely communications.
• Determine staffing and resource balance to meet customer needs.
• Champion safety compliance; ensure training on safety requirements and adherence to processes and workflow standards.
• Maintain strong organizational and interpersonal skills; manage work in progress and support service quotes.
• Coordinate activities with dispatchers and provide technical support to the sales team.

Kenntnisse

HVAC experience

English communication

Microsoft Office

Valid driver’s license

US work authorization

Ausbildung

Two-year college associate degree or technical school

Tools

SAP

Bluebeam

Jobbeschreibung

Siemens AG in Atlanta, GA seeks a Building Automation Systems Service Operations Supervisor to lead a field service team responsible for building automation projects and ongoing service work. You will coordinate technician activities, ensure on-time delivery, and meet customer commitments while growing service opportunities.

The role focuses on supervising technicians, optimizing resources, and driving safety, quality, and profitability across service contracts and inspections.