Buick GMC Internet Sales Representative

Tulley Automotive Group; Nashua (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Medical Insurance

Dental Insurance

Vision Insurance

Disability Coverage (Short/Long Term)

Voluntary Life and AD&D Coverage

Employer Paid Life Insurance Policy

Job summary

Tulley Automotive Group in Nashua, NH is seeking a motivated BDC Representative to act as the critical link between the sales team and prospective customers. The role focuses on scheduling sales appointments and supporting related sales tasks for both new and pre-owned vehicles.

Ideal candidates have strong verbal and written communication, can work independently or with a team, and bring solid organizational and multitasking abilities.

Qualifications

• Excellent verbal and written communication skills are required.
• Able to work independently and with others to meet goals.
• Strong analytical, problem solving and multitasking abilities.

Responsibilities

• Handle customer correspondences to ensure 100% satisfaction.
• Manage inbound inquiries on new and pre-owned vehicles.
• Carry out outbound communication regarding new and pre-owned vehicles.
• Promptly follow up on inquiries to secure appointments.
• Maintain a friendly and helpful attitude while addressing customer questions and vehicle information.
• Develop and share knowledge of inventory to support sales discussions.
• Collect and record customer data accurately in the CRM system.
• Onsite presence required to perform job duties.

Skills

Verbal Communication

Written Communication

Independent & Teamwork

Analytical & Multitasking

Organizational Skills

Job description

Description

About the Role:

Kick-start your automotive sales career at Tulley GMC of Nashua. We seek intelligent, driven individuals with a passion for learning and growth. As a BDC Representative, you will serve as a crucial link between our sales team and potential customers seeking new or pre-owned vehicles. Your primary responsibility will be to schedule sales appointments while also assisting in other sales-related tasks as needed.

Key Responsibilities:

• Ensure 100% customer satisfaction through handling customer correspondences
• Manage inbound inquiries on new and pre-owned vehicles
• Carry out outbound communication regarding new and pre-owned vehicles
• Promptly follow up on inquiries
• Maintain a friendly and helpful attitude while addressing customer questions and providing vehicle information
• Develop and share extensive knowledge of product inventory
• Collect and record customer data accurately in the CRM system
• Onsite presence required to perform job duties
• Complete other related tasks as assigned, which may include additional unrelated duties

Requirements

• Exceptional verbal and written communication skills
• Capability to work both independently and collaboratively
• Strong analytical, problem-solving, and multitasking abilities
• Excellent organizational skills and attention to detail

Tulley Advantage:

• Competitive Compensation;
• Paid Time Off: Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution;
• Employee Assistance Program (EAP);
• Insurance: Medical, Dental, Vision, Accident
• Disability Coverage: Short Term & Long Term
• Voluntary Life and AD&D Coverage;
• Employer Paid Life Insurance Policy.

Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.

Equal Opportunity Statement:

Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.