BUFFET SUPERVISOR

Flik Hospitality Group; Peoria (IL); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Health and Wellness Programs

Job summary

Flik Hospitality Group is hiring a Buffet Supervisor for the Chicago O'Hare Airport. The successful candidate will be responsible for ensuring compliance with company and health standards, managing the buffet operations, and leading the team for optimal customer satisfaction.

Qualified individuals will have an Associate's Degree and 3-5 years of relevant supervisory experience. The role also offers flexibility and a competitive hourly wage ranging from $22 to $25.

Qualifications

• 3-5 years of relevant experience in a supervisory role.
• Ability to motivate and lead a team.
• Strong communication skills with management and customers.

Responsibilities

• Ensure optimal customer service and client satisfaction.
• Manage daily buffet operations and staffing.
• Lead and coach team members to meet performance standards.

Skills

Supervisory skills

Leadership skills

Communication skills

Multi-tasking

Education

Associate's Degree or comparable experience

Job description

Job Summary

In conjunction with unit management, the Buffet Supervisor at the Chicago Airport will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations.

Position Details

Title: Buffet Supervisor

Location: Chicago O'Hare Airport

Hourly Compensation: $22.00 - $25.00 per hour

Schedule: Must have flexibility

Key Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Oversee daily buffet operations, ensuring smooth service and product availability
• Lead, coach, and motivate team members to meet performance standards
• Maintain food quality, presentation, and timely replenishment
• Ensure compliance with food safety and sanitation standards
• Coordinate with kitchen on production, timing, and execution
• Manage staffing, scheduling, and shift coverage
• Resolve guest issues promptly and professionally
• Lead pre-shift briefings and team communication
• Support inventory control, waste reduction, and cost management

Qualifications

• Associate's Degree, or comparable experience
• 3-5 years of relevant experience
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels
• The ability to multi-task and establish priorities
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Equal Employment Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details available at https://info.flclearinghouse.com/.

Applications are accepted on an ongoing basis. Flik maintains a drug‑free workplace.