BUFFET SUPERVISOR

Flik Hospitality Group; Oak Brook (IL); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Job summary

Flik Hospitality Group is seeking a Buffet Supervisor for the Chicago O'Hare Airport. The role involves overseeing daily buffet operations to ensure outstanding customer service while managing staffing and adherence to food safety regulations.

The ideal candidate will possess an Associate’s Degree and 3-5 years of relevant experience, along with strong supervisory and communication skills. A comprehensive benefits package, including medical, dental, and vision, is offered.

Qualifications

• 3-5 years of relevant experience.
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership.
• Ability to communicate with management and associates.

Responsibilities

• Ensure optimal customer service and client satisfaction.
• Oversee daily buffet operations, ensuring smooth service and product availability.
• Lead, coach, and motivate team members.

Skills

Supervisory skills

Leadership skills

Communication skills

Multi-tasking ability

Education

Associate’s Degree or comparable experience

Job description

Position Summary

Position Title: BUFFET SUPERVISOR

Location: Chicago O'Hare Airport

Hourly: $22.00 - $25.00 per hour

Schedule: Must have flexibility

In conjunction with unit management, the Buffet Supervisor at the Chicago Airport will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations, and will oversee daily buffet operations, ensuring smooth service and product availability.

Key Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Oversee daily buffet operations, ensuring smooth service and product availability
• Lead, coach, and motivate team members to meet performance standards
• Maintain food quality, presentation, and timely replenishment
• Ensure compliance with food safety and sanitation standards
• Coordinate with kitchen on production, timing, and execution
• Manage staffing, scheduling, and shift coverage
• Resolve guest issues promptly and professionally
• Lead pre-shift briefings and team communication
• Support inventory control, waste reduction, and cost management

Qualifications

• Associate’s Degree, or comparable experience
• 3-5 years of relevant experience
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels
• The ability to multi-task and establish priorities
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Background Screening

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Notes

Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.