BUFFET SUPERVISOR

Flik Hospitality Group; Evanston (IL); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Flexible Spending Accounts (FSAs)

Job summary

Flik Hospitality Group is seeking a Buffet Supervisor at Chicago O'Hare Airport. In this role, you will oversee daily buffet operations, ensuring smooth service and product availability while meeting health and safety standards. The position requires strong leadership, communication skills, and the ability to manage staffing effectively.

Qualifications include an Associate’s Degree or comparable experience and 3-5 years in a supervisory role within food service operations. Benefits include medical, dental, vision, and more.

Qualifications

• 3-5 years of relevant experience in food service operations.
• Ability to establish priorities and exhibit initiative.

Responsibilities

• Monitor buffet operations to ensure compliance with standards.
• Resolve guest issues promptly and professionally.
• Lead, coach, and motivate team members to meet performance standards.

Skills

Supervisory skills

Communication skills

Leadership and coaching

Multi-tasking

Education

Associate’s Degree or comparable experience

Job description

Position Summary

Position Title: BUFFET SUPERVISOR

Location: Chicago O'Hare Airport

Hourly: $22.00 - $25.00 per hour

Schedule: Must have flexibility

In conjunction with unit management, the Buffet Supervisor at the Chicago Airport will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations, and will oversee daily buffet operations, ensuring smooth service and product availability.

Key Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Oversee daily buffet operations, ensuring smooth service and product availability
• Lead, coach, and motivate team members to meet performance standards
• Maintain food quality, presentation, and timely replenishment
• Ensure compliance with food safety and sanitation standards
• Coordinate with kitchen on production, timing, and execution
• Manage staffing, scheduling, and shift coverage
• Resolve guest issues promptly and professionally
• Lead pre-shift briefings and team communication
• Support inventory control, waste reduction, and cost management

Qualifications

• Associate’s Degree, or comparable experience
• 3-5 years of relevant experience
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels
• The ability to multi-task and establish priorities
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Background Screening

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Notes

Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.