Buffet Ambassador Host - Beau Rivage

MGM Resorts; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel, F&B, retail and entertainment

Free meals in employee dining room

Health & Income Protection benefits

Professional and personal development,

Job summary

MGM Resorts International in Biloxi, Mississippi is hiring a Buffet Ambassador to welcome guests and ensure a smooth dining experience. You will help with seating, payments, kiosks, and To-Go orders while upholding food and beverage standards.

The ideal candidate has a High School diploma or GED, is at least 18, and delivers courteous service in a fast-paced hospitality environment. This on-site role offers the starting rate of $15 per hour along with the company’s wellness and employee

Qualifications

• Must have High School Diploma or GED.
• Must be 18 years old or older.

Responsibilities

• Provide courteous and professional guest service by greeting guests, answering inquiries about menu items, promotions, or casino offerings, and resolving or escalating concerns as needed while following all steps of service.
• Accurately process and/or assist guests with Point of Sales (POS) transactions, self-service kiosks, and To-Go orders (cash, credit, vouchers, player comps, promotions, etc.) while maintaining compliance with company and regulatory standards.
• Determine the size of the party and any special needs for seating, work with the party to locate and assist guests to their seating/table. Ensure tables and seats are clean and proper service ware is provided prior to seating guests according to restaurant standards.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.

Education

High School Diploma or GED

Job description

Biloxi, Mississippi

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

The Buffet Ambassador creates a welcoming and efficient dining experience for buffet guests by serving as the primary point of contact throughout their visit. This role focuses on delivering friendly and accurate service while assisting guests with seating, payment, self-service kiosks, and To-Go orders. The Buffet Ambassador ensures smooth operations by supporting Food & Beverage standards and maintaining a clean, organized environment. If you're passionate about providing outstanding service and making a positive impact, we invite you to apply and be part of our dedicated team!

THE STARTING RATE

$15.00 per hour

THE DAY-TO-DAY

• Provide courteous and professional guest service by greeting guests, addressing inquiries about menu items, promotions, or casino offerings, and resolving or escalating concerns as needed while following all steps of service.
• Accurately process and/or assist guests with Point of Sales (POS) transactions, self-service kiosks, and To-Go orders (cash, credit, vouchers, player comps, promotions, etc.) while maintaining compliance with company and regulatory standards.
• Determine the size of the party and any special needs for seating, work with the party to locate and assist guests to their seating/table. Ensure tables and seats are clean and proper service ware is provided prior to seating guests according to restaurant standards.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.

THE IDEAL CANDIDATE

• Must have High School Diploma or GED
• Must be 18 years old or older.

THE PERKS & BENEFITS

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.