Brooklyn Warehouse Operations Lead – E‑Commerce Growth

BuySpry; New York (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Direct impact

Team environment

Industry exposure

Job summary

BuySPRY is expanding its e-commerce warehouse operations in Brooklyn, NY, seeking an Operations Supervisor to lead daily activities, drive inventory integrity, and implement process improvements. You will manage a hands-on team, coordinate with headquarters, and ensure efficient receiving, storage, and outbound shipments in a fast-paced environment.

The role emphasizes leadership, communication, and a proactive approach to problem-solving, with a focus on quality, safety, and scalable growth

Qualifications

• 2+ years of warehouse, logistics, fulfillment, or e-commerce operations experience.
• Previous leadership, team lead, or supervisory experience preferred.
• Experience with inventory management systems and warehouse operations.
• Fluent in both English and Mandarin Chinese, with the ability to communicate effectively with vendors, partners, and internal teams.
• Ability to lift up to 30 pounds and stand for extended periods.
• Willingness to travel to Maryland for training if requested.
• Valid driver’s license with a clean driving record.

Responsibilities

• Lead, train, and develop warehouse associates.
• Set daily priorities and ensure productivity goals are achieved.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Support hiring, onboarding, and employee development as the operation grows.
• Oversee daily receiving, inventory handling, processing, and outbound shipments.
• Ensure timely and accurate movement of inventory throughout the facility.
• Maintain warehouse organization, safety, and operational efficiency.
• Monitor workflow and staffing needs to maximize productivity.
• Maintain high levels of inventory accuracy through cycle counts and audits.
• Investigate and resolve inventory discrepancies.
• Support product inspection, grading, refurbishment, and quality control processes.
• Ensure products meet company and marketplace quality standards.
• Identify opportunities to improve workflows, reduce errors, and increase efficiency.
• Assist in implementing new operational procedures and best practices.
• Track and communicate key operational metrics and performance results.
• Partner with leadership to support warehouse growth initiatives.
• Serve as the primary point of contact between the New York warehouse and headquarters teams.
• Communicate operational performance, inventory concerns, staffing needs, and escalated issues to leadership.
• Partner with Inventory, Operations, Quality, and Finance teams to ensure accurate inventory movement and reporting.
• Participate in regular meetings with headquarters to review performance metrics, priorities, and operational initiatives.
• Coordinate cross-functional projects and process improvements to support company objectives.

Skills

Team leadership

Inventory management

Communication

Problem-solving

Safety awareness

English & Mandarin

Driver’s license

Willingness to travel

Job description

BuySPRY is expanding its e-commerce warehouse operations in Brooklyn, NY, seeking an Operations Supervisor to lead daily activities, drive inventory integrity, and implement process improvements. You will manage a hands-on team, coordinate with headquarters, and ensure efficient receiving, storage, and outbound shipments in a fast-paced environment.

The role emphasizes leadership, communication, and a proactive approach to problem-solving, with a focus on quality, safety, and scalable growth